Shottenkirk Honda of Cartersville

Torri did a great job keeping me updated throughout the service and repair. The lobby allowed me to continue working comfortably during the service. The prices were fair and the coffee was good too. service and repair. The lobby allowed me to continue working comfortably during the service. The prices were fair and the coffee was good too. More

Awesome..I LOVE Honda vehicles :) Dana and Nick were both professional, courteous and I think valuable to this Honda dealership. Very friendly environment and enjoyed my experience wit Dana and Nick were both professional, courteous and I think valuable to this Honda dealership. Very friendly environment and enjoyed my experience with buying the Honda CRV!!! More

Professionalim seems to be deteriorating all around the consumer. Dress for success is a dead book. Courtesy and follow-up can be lacking. However, simple chance brought me into the dealership and the consumer. Dress for success is a dead book. Courtesy and follow-up can be lacking. However, simple chance brought me into the dealership and the interaction with my salesman, Michael Welch. It is pleasing that professionalism is alive and well at your dealership. My interactions with Mr. Welch were excellent. He listened to what I wanted to buy and why, did what he said he would do, represent the vehicle well and worked both sides of the transaction to close the deal. Finally, he looked the part; clean cut and well dressed with a coat and tie which was once was the standard in the business world. More

Oil change The window shade clip was broken , so I called and ordered a new one to replace at the time of the oil change. It was a sun visor clip that came inste The window shade clip was broken , so I called and ordered a new one to replace at the time of the oil change. It was a sun visor clip that came instead of shade clip. So the next day the right clip was ordered and installed for me . Three cheers to the service dept. The whole staff is very friendly and aim to please. !! More

The customer service was a amazing !!! Chander went above and beyond!!! From the moment I walk through the door I felt comfortable ..thank you so much. .I love love my new Honda above and beyond!!! From the moment I walk through the door I felt comfortable ..thank you so much. .I love love my new Honda More

The staff is made up of some great people. They are friendly and very welcoming. They are honest and upfront with their assessments and get them done in a timely fashion. Thanks guys! friendly and very welcoming. They are honest and upfront with their assessments and get them done in a timely fashion. Thanks guys! More

Emily provided excellent service, quickly answered any questions i had, and respected my short timetable. She got me in and out promptly and was a joy to interact with. questions i had, and respected my short timetable. She got me in and out promptly and was a joy to interact with. More

Very good except The people were courteous and friendly as always. I had already booked an appointment online which always reduces wait times. The only snafu was they The people were courteous and friendly as always. I had already booked an appointment online which always reduces wait times. The only snafu was they forgot to reset toe maintenance minder. I chose to return to make sure it was done correctly and that they knew they had a problem to correct. More

always quick service I love this dealership and will always recommend doing business with them! The sales team and the service department are all wonderful. My favorite d I love this dealership and will always recommend doing business with them! The sales team and the service department are all wonderful. My favorite dealership! More

"Express" Oil Change This was anything but an "Express" oil change. I was told it would be about 45 minutes, when in fact I arrived at 11:45 for my 12:00 appointment, and This was anything but an "Express" oil change. I was told it would be about 45 minutes, when in fact I arrived at 11:45 for my 12:00 appointment, and I left at 1:15. I received an excuse that the service advisor was at lunch. My question would be why was the 12:00 time offered for my appointment. I received only the oil change, which is what I requested, so that part was OK. No one tried to add extra services that I didn't require. More