Shottenkirk Honda of Cartersville

It was the best service experience I have had in a long time. I traded in a vehicle on a new CRV and this was the first service! They met the time promised and I truly appreciated it. Everyone was friendly time. I traded in a vehicle on a new CRV and this was the first service! They met the time promised and I truly appreciated it. Everyone was friendly and helpful More

Prompt. Courteous and took me right in. I called for an appointment and they said come on in. appointment and they said come on in. More

The dealership staff was very friendly and awesome. Would recommend to others who are in the process of getting a vehicle. recommend to others who are in the process of getting a vehicle. More

I was very impressed with the salesman who worked with me, I give him 5 stars. He went out of his way to help me and set up my new car before I road off the lot with it. The part that I was less than me, I give him 5 stars. He went out of his way to help me and set up my new car before I road off the lot with it. The part that I was less than happy about was the Finance department. Prior to going to Finance, I signed a paper agreeing to a price and interest rate, when I get to Finance the man I worked with increased my rate, not much but he said he could do what we originally agreed to and I have excellent credit. Then there was a lot of unnecessary describing how if I didn't buy an extended warranty package I would be warrantied only 12 months bumper to bumper, after 12 months I wouldn't have the extra's If I didn't purchase the warranty package. I bought the package but I am not happy with the $3500.00 charge I had to pay for it. Talking to others, it should have been half of that. Sorry about the Finance review, but you want the truth and this is the raw truth. Buy beware of their Finance Department. More

John Heaton was an exceptional customer service representative from start to finish. He explained everything and also quoted me a reasonable estimate. I would definitely recommend this dealership! representative from start to finish. He explained everything and also quoted me a reasonable estimate. I would definitely recommend this dealership! More

I had an appointment. Waited 1 1/2 hours on it. They didn’t go over anything that it needed and didn’t fill up didn’t go over anything that it needed and didn’t fill up More

I bought my first new car here! a new civic sport touring and the sales team was great! Friendly and professional. The rating isn’t five stars for this dealer because when I purchased my car I had them insta and the sales team was great! Friendly and professional. The rating isn’t five stars for this dealer because when I purchased my car I had them install a bunch of the accessories. Part of the accessories installed were done poorly and the center console was damaged and I couldn’t pick my car up for another week because they had to order new parts for my new car before I ever even got to take delivery or drive it! The sales team kept me informed and I feel handled the situation as best they could. This was the first car I ever bought and was just hoping for that new car buying experience and I feel like I missed out on that a bit. More

Dealership was easy to work with, staff was well informed. Any questions quickly addressed. Easy to find and accessible. Timely and professional staff within the sales informed. Any questions quickly addressed. Easy to find and accessible. Timely and professional staff within the sales More

I always have a good experience when servicing my car, and when buying a car I only deal with Bob Corley because he takes good care of his customers. and when buying a car I only deal with Bob Corley because he takes good care of his customers. More

Quick. Courteous. Fair. What more could you want? They had me schedule same day and out the next. All covered by warranty. This is my second Honda purchase from the dealer. had me schedule same day and out the next. All covered by warranty. This is my second Honda purchase from the dealer. More