Shottenkirk Honda of Cartersville

Tommy was very helpful while we were trying to purchase a new Honda. He explained everything abut the car and what the options were. He did a great job. Would gladly come back or refer him to others. Th new Honda. He explained everything abut the car and what the options were. He did a great job. Would gladly come back or refer him to others. Thanks again. More

Clean waiting room but coffee bar was low on condiments and coffee taste like it had been made awhile and coffee taste like it had been made awhile More

We have taken our 3 Honda CRV's and now our Pilot to Shottenkirk Honda for service over many years. We have been pleased with the services, prices and friendliness of the dealership and will continue to Shottenkirk Honda for service over many years. We have been pleased with the services, prices and friendliness of the dealership and will continue to take our cars there in the future. More

I enjoyed working with my salesperson Tommy, he was very knowledgeable and helpful during my car buying experience. knowledgeable and helpful during my car buying experience. More

Professional, friendly, eager to assist. Schedule and pick up were quick and easy. Explained work to be done and then explained what was completed. pick up were quick and easy. Explained work to be done and then explained what was completed. More

My Service Advisor was great! My low rating is based on My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for s My Service Advisor was great! My low rating is based on the problem that I'm having with the vehicle remains unresolved after three trips in for service. In advance of this third appointment I reached out to Richard Lewis (Managing Partner) and Tyler Bone (Service Manager) by email asking for their help resolving the problem. Not only was the problem not resolved, after Shottenkirk Honda of Cartersville had my vehicle for 2 days, neither Richard or Tyler communicated back with me. After my appointment, I was advised I'd be contacted once Honda provides a repair action. It's been four business days, and no communication. Lack of repair after three attempts, no communication from dealership leaders equals No Customer Service in my view. This has been a very frustrating and disappointing experience, after receiving great service from Honda for many prior years of Honda ownership. I look forward to Honda taking ownership and resolving this problem. I can be contacted for further details. More

Service was excellent. I was in and out in less then one hour. Great job!! hour. Great job!! More

Didnt let me leave until my needs were met and I was satisfied. I was very impressed and I left with the car I wanted and the payment I wanted!! satisfied. I was very impressed and I left with the car I wanted and the payment I wanted!! More

It's always a great experience with management and employees. Emily is the best! I have always been and will continue to be a customer of this business! employees. Emily is the best! I have always been and will continue to be a customer of this business! More

Kaymon did a great job. He was very helpful and friendly. He was also very knowledgeable about the car we purchased. Thanks so much He was also very knowledgeable about the car we purchased. Thanks so much More