Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
230 Reviews

230 Reviews of Shottenkirk Honda Decatur - Service Center

Sort by
October 09, 2024

I had an overall good experience getting my Honda civic serviced at Shottenkirk Honda in Decatur More

by STEPHANIE.HORTON2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Shottenkirk Honda Decatur responded

STEPHANIE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2024

Talon was very polite and helpful with my service on my CRV. Kept me informed as to the progress of the vehicle. More

by GPAYNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 09, 2024

Courteous and knowledgale service advisor. Answered all questions in an understanding manner. Facility was clean and well stocked with refreshments. More

by TOMMCCRARY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 05, 2024

My tech was very informative and helped me pick the right options for my scheduled maintenance. More

by BRYANCLARK.WRITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Shottenkirk Honda Decatur responded

BRYAN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Had to use Honda assistance for dead battery on 2023hybrid. Excellent service and got new battery in 5 hours total! More

by LIZZEARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Honda Decatur responded

LIZZE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Ethan explained everything to me and had the car ready to go in the promised time. More

by PEEWEESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasten Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

very good so far. i started at this location in 1998 when they were selling mazdas.. This local has been serving me everysince 1998. More

by LUKECARTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Honda Decatur responded

LUKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

September 29, 2024

Ethan is always welcoming and extremely professional in person as well as on the phone. He takes time to explain everything and I can always trust he and the crew are doing the best job possible. More

by MATTHEW.B.NIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Honda Decatur responded

MATTHEW, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 28, 2024

They were very kind respectful and informative. I wouldn’t take my car anywhere else More

by Meme, kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill service manager and the technicians
Report | Print
Sep 30, 2024 -

Shottenkirk Honda Decatur responded

Kathy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 27, 2024

Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations More

by MSHND86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Layton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Rigdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lane Bonney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Flanigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

1
...
4
5
6
...
23