Shottenkirk Honda Decatur - Service Center

I was very pleased with the service I received from Talon and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. More

They we’re very knowledgeable and he kept me informed about what they were finding out about my car about what they were finding out about my car More

Repair was completed in the time they promised us,we were running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. More

I was very pleased with the service I received from Talon and the department. My service was to take 4 hours and I was going to have to wait rather than drop it off. Talon said he would let them know I wa and the department. My service was to take 4 hours and I was going to have to wait rather than drop it off. Talon said he would let them know I was having to wait - so that maybe it could be done a little quicker. Either way I was fine. My car was ready in about 2 1/2 hours! I couldn't believe it! I really, really appreciated Talon taking care of me like that. Even though I live in Madison, I will be using Decatur for my service from now on! More

Talon was a great service rep. He communicated very clearly all that needed to be done and kept us updated as progress was made. He communicated very clearly all that needed to be done and kept us updated as progress was made. More

Talon went above and beyond to accommodate my needs throughout this appointment, especially since my car ended up needing far more service than I realized. throughout this appointment, especially since my car ended up needing far more service than I realized. More

Very quick service even without appointment. Thank you. Service agents excellent. Thank you very much. Thank you. Service agents excellent. Thank you very much. More

Good knowledge of the car and its mechanisms. Good explanation of why certain work should be done to increase the life of the car. Good explanation of why certain work should be done to increase the life of the car. More

Prompt and excellent service! Everyone was friendly and helpful. This is our second car we gave purchased from this dealer and we couldn’t be happier! Everyone was friendly and helpful. This is our second car we gave purchased from this dealer and we couldn’t be happier! More

Talon was very professional and pleasant. He kept me informed on the progress being made on my car He kept me informed on the progress being made on my car More