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Shottenkirk Honda Decatur - Service Center
Decatur, AL
234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
234 Reviews of Shottenkirk Honda Decatur - Service Center
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October 26, 2024
Ethan was very professional and took the time to break down the issues and explain things in greater detail. down the issues and explain things in greater detail. More
by PRIVETT20
Verified Customer
October 26, 2024
Thanks for taking care of the recall and meeting our expectations. We appreciate all the work. expectations. We appreciate all the work. More
by JUDYK29
Employees Worked With
October 25, 2024
I was very pleased with the service I received from Talon and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. More
by POSEYCHIP
October 25, 2024
Competent Helpful Courteous Service work completed in a timely manner. Talon explained the work done for my factory recall. a timely manner. Talon explained the work done for my factory recall. More
by CHRISLIZ4REDROCK
Employees Worked With
October 25, 2024
Was able to get me in and out in less than one hour as promised promised More
by GPETTUS16
Employees Worked With
October 25, 2024
It was very quick and I enjoyed that very understandable and they got right to the point understandable and they got right to the point More
by BIRTVOVOBIRT
Employees Worked With
October 24, 2024
They we’re very knowledgeable and he kept me informed about what they were finding out about my car about what they were finding out about my car More
by BGJUDY
Employees Worked With
October 24, 2024
Repair was completed in the time they promised us,we were running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. running about 10 minutes late for our 8 o’clock appointment called the service center young lady said there was no problem and we were treated great. More
by LUNDERWOOD8642
October 23, 2024
I was very pleased with the service I received from Talon and the department. My service was to take 4 hours and I was going to have to wait rather than drop it off. Talon said he would let them know I wa and the department. My service was to take 4 hours and I was going to have to wait rather than drop it off. Talon said he would let them know I was having to wait - so that maybe it could be done a little quicker. Either way I was fine. My car was ready in about 2 1/2 hours! I couldn't believe it! I really, really appreciated Talon taking care of me like that. Even though I live in Madison, I will be using Decatur for my service from now on! More
by LISABULLOCKCATLOVER
Employees Worked With
October 23, 2024
Talon was a great service rep. He communicated very clearly all that needed to be done and kept us updated as progress was made. He communicated very clearly all that needed to be done and kept us updated as progress was made. More
by PHILDASTARKS
Employees Worked With
