Shottenkirk Honda Decatur

Dru Bradford was very helpful and experienced and easy to work with very positive I Highly recommend her work with very positive I Highly recommend her More

Very Friendly, did the work quickly and efficiently, and good atmosphere in the waiting room. good atmosphere in the waiting room. More

Everyone was efficient and friendly They handled my problem quickly My husband and I could have not been better problem quickly My husband and I could have not been better More

I wish this dealership was as good to their customers as when it was owned by Jerry Damson. when it was owned by Jerry Damson. More

The people I dealt with were great. I was happy with the deal. Great job Lane and Kasten I was happy with the deal. Great job Lane and Kasten More

VERY easy buying process. Everyone was extremely helpful, friendly, and knowledgeable. Didn't feel any high pressure, got the car I wanted, they came down more than I asked on Everyone was extremely helpful, friendly, and knowledgeable. Didn't feel any high pressure, got the car I wanted, they came down more than I asked on the price! Drive from Birmingham to work with them because it was so much easier than dealing with the local dealerships More

Shottenkirk Decatur was a great buying experience and really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving for our appointment, I had made an inquiry through their website about a specific vehicle. I'm that request, I specifically mentioned to not call me, only to text or email. I was pleased that they listened and promptly responded via text and coordinated an appointment to test drive a Passport. When we arrived the next day, we were greeted and welcomed by Jaylin. He went to find Jason who we'd scheduled an appointment with. Jason was our sales associate and he did a wonderful job preparing for our appointment to test drive. He knew specific details of the vehicle, was kind, was a good listener, patient and didn't make us feel pressured at any point during our search. He was also knowledgeable about comparable vehicles and provided helpful (non-pushy) suggestions on other models. No one likes a pushy salesman. Thankful Jason was so polite and easy to work with. We were able to find the right vehicle for our family and at a price that fit in our budget. Jason helped get our paperwork going and connected us to both Austin and Gage. They were welcoming and knowledgeable through the paperwork process. We also met Mason, the manager, who helped ensure we were able to extend additional protection (oil changes, dent repairs, tire repairs, detailing, etc.) for 5 years after purchase date. This was a huge benefit for us and are thankful that the customer service was quality and their efforts to make those benefits fit into our budget. We are super happy with our new-to-us vehicle and are hopeful for it being with us a long time! And then coming back to Shottenkirk to upgrade in the future! More

The best experience I’ve had! Deanna and Jason went above and beyond for me! I highly recommend working with them! Deanna and Jason went above and beyond for me! I highly recommend working with them! More

It was a great experience. Everyone there was so friendly. I would definitely go back again. Everyone there was so friendly. I would definitely go back again. More

She’s was amazing. Best service by far. 10 out of 10. Ryleigh been super great with being excellent sales representative. Best service by far. 10 out of 10. Ryleigh been super great with being excellent sales representative. More