Shottenkirk Honda Decatur

Traded in a vehicle almost 2 months ago and the bank JUST got the payoff. 3 weeks later there was apparently more paperwork that had to be signed and the only reason that may have been found was due to me wo got the payoff. 3 weeks later there was apparently more paperwork that had to be signed and the only reason that may have been found was due to me wondering why payoff had not been sent. Not before I was side swiped with a credit report hit for a “missed payment” because I assumed a dealership would be able to send a payoff in less than a month and a half. Never had issues like this from any other place. Filed a dispute with the BBB and will be taking legal action to get the issue corrected. Also GOOD LUCK getting a manager or finance guy to answer a phone or call you back. More

I had a Great experience with the dealership, and would recommend it to everyone. Thanks recommend it to everyone. Thanks More

Pleasent to work with in getting the deal that I wanted! Would recommend her again. Would recommend her again. More

Friendly and efficient. The waiting area is clean and comfortable. They have good coffee and snacks. The waiting area is clean and comfortable. They have good coffee and snacks. More

We are happy with our purchase from Shottenkirk Decatur. Raleigh was great to work with. Raleigh was great to work with. More

The service was quick and efficient. They did everything I needed with no delay. The feedback was thorough and clear, and Michael, who handled my vehicle, was nothing short of excellent, They did everything I needed with no delay. The feedback was thorough and clear, and Michael, who handled my vehicle, was nothing short of excellent, even allowing me to pick up the car right at closing time. They went a step above and I am extremely grateful! More

Shottenkirk is lucky to have a salesperson who not only is excited to work with you but also eager to explain the process start to finish. After a terrible experience at another dealership she was a blessi is excited to work with you but also eager to explain the process start to finish. After a terrible experience at another dealership she was a blessing to work with. She is absolutely phenomenal and we will recommending her to everyone we encounter. Thank you Raleigh for the experience that everyone wants to have when purchasing a vehicle. Looking forward to becoming a repeat customer of yours. Ask for Raleigh for all of your car needs and you will not be disappointed More

Raleigh was phenomenal to work with. After a terrible experience at another dealership she went above and beyond to give us the experience we have always craved when making an investment After a terrible experience at another dealership she went above and beyond to give us the experience we have always craved when making an investment. Would recommend her to anyone and so excited to become a repeat customer to her More

Raleigh was phenomenal to work with. After a previous bad experience at another dealership. She explained everything to us about the process and went above and beyond to give us the expe After a previous bad experience at another dealership. She explained everything to us about the process and went above and beyond to give us the experience everyone should have in making such a large investment. Thank you Raleigh and Shottenkirk for treating us so well. Ready to become a repeat customer of Raleighs More

Dru Bradford was very helpful and experienced and easy to work with very positive I Highly recommend her work with very positive I Highly recommend her More