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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
692 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 692 reviews

August 12, 2024

Had a great experience with Honda of Decatur and the salesman Logan Holly. We’ll definitely be back for future purchases. More

by CMINER3884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Holley
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Aug 13, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

August 10, 2024

Brent was very cool. Loving my new Civic. The test drive was very helpful. Awesome! More

by GIBBSRULE51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent McNutt
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Aug 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

August 07, 2024

Talon is very friendly. Service Dept had plenty of times available for my appointment request. Got me in & out quicker than expected. Comfortable waiting area. More

by KATHY.DYE0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Shottenkirk Honda Decatur responded

KATHY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 04, 2024

Online booking is nice! Employees were friendly and honest on timing of service. Got my car in and out quicker than expected! More

by Shdygrve9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name
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Aug 13, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 31, 2024

They were able to service my vehicle quickly. I appreciate that. Also great customer service. More

by ZONDRA.MOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Cade Foster
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Aug 01, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

July 31, 2024

I received great service from Ethan and the service department. Love my Ridgeline and would recommend this dealership and service advisor anytime. More

by BARRYHAMILTONB34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Foster
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Aug 01, 2024 -

Shottenkirk Honda Decatur responded

BARRY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 30, 2024

work was done efficiently - did not have to very long. waiting room could use a mild renovation. More

by SHENDRICKS1361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Akins, Cade Foster
Report | Print
Jul 31, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 26, 2024

I was very pleased. Took the courtesy van home during service. Driver was very nice too. Prompt service. More

by BARBARAADEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Morris
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Jul 29, 2024 -

Shottenkirk Honda Decatur responded

BARBARA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

July 23, 2024

Service cost exactly as quoted and everything was explained. Very happy with the service and it didn't take that long. More

by GARYARLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon was the only employe we had interaction with and he was fine and pleasant.
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Jul 24, 2024 -

Shottenkirk Honda Decatur responded

GARYARLEEN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 15, 2024

Paid over $3,000 for repairs and same issue just popped up. I instructed to look at pressure switch in transmission as it seems like a transmission issue. But was informed it was a ABS module needed replac More

by IBRIANBUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

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