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Shottenkirk Honda Decatur

Decatur, AL

4.8
692 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 692 reviews

August 23, 2024

Buying a car at Shottenkirk was a fantastic experience. The staff was incredibly helpful and made the entire process smooth and stress-free. From the moment I walked in, I felt welcomed and valued as a cus More

by SHWETHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Bonney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasten Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Shottenkirk Honda Decatur responded

Thank you so much for taking the time to write this review! It means a lot to our staff that our customers are this happy with their purchase! Anything we can do for you down the road or in the future, never hesitate to reach out! Thank you!

August 22, 2024

There was a learning curve with selling the Prologue EV. They came through with providing the charging technology and support! More

by DHIETANEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Rigdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassidy Cagle, Deanna Stewart
Aug 23, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

August 22, 2024

Service representative was very kind and knowledgeable about service being performed. Would go back for service. More

by NBAMA
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 21, 2024

Raleigh and the Shottenkirk Team made buying our used car an easy experience. They never pressured us and listened to our criteria to find a good match. More

by RHA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raleigh McCalpin
Aug 21, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

August 19, 2024

Logan and Gage and all the employees at Shottenkirk went above and beyond to help us in any way that they could. They tried to save us as much money as possible and made us feel like they genuinely cared ab More

by BPRESSNELL1894
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Holley
Aug 19, 2024 -

Shottenkirk Honda Decatur responded

Thank you for taking the time to write us such a positive review! This is Mason the General Manager. We appreciate your kind words, and work hard to make sure our customers are satisfied with their buying experience! If there is anything I can do for you, do not hesitate to reach out!

August 18, 2024

This dealership and service department is not the same since changing owners. We’ve been coming there for over 17 years but don’t trust the service department now. I miss Scott in the service department More

by LIN57LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

August 17, 2024

Quick, straight to the point and knows to help the customer with resolving issues and knowledgable in preventing future problems More

by TEEMAN9266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

August 13, 2024

I really wanted a 4WD and thought I had mentioned that but position. I really can’t remember. I didn’t want to finance but I allowed myself to do so. The pressure in buying a new car is still very much al More

by STORMREID
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Cassidy Cagle, Jason Brown
Aug 14, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

August 12, 2024

Mr. Ethan Hamilton is very accommodating and very friendly. Great customer service. My tire problem was solved. More

by Arlene Wheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Honda Decatur responded

Arlene, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

August 12, 2024

Reached to salesperson regarding temp tag and contact for GM with no reply. Apparently buying a car Saturday and asking for something Monday isn’t included in the sales process ? So much for repeat business More

by BARTJAMES01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Layton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

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