Shottenkirk Ford Jasper - Service Center

Had a recall on my F-150. Taylor was great to explain the procedure and helped throughout the repair and made sure I was taken care of. THANKS Taylor. Very pleased with Taylor Taylor was great to explain the procedure and helped throughout the repair and made sure I was taken care of. THANKS Taylor. Very pleased with Taylor and Shottenkirk Ford. More

People are courteous and helpful . They keep you informed. They do the work in a timely manor. They keep you informed. They do the work in a timely manor. More

Gave estimate for repairs before appointment and all went as planned. The staff was very professional as planned. The staff was very professional More

Everything was great ! Very helpful! Took very great care of my mother in laws car! Very helpful! Took very great care of my mother in laws car! More

My experience was good with the staff of Shottenkirk Ford Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not ret Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not returned. If the loss of gas mileage was over a long period of time I could understand it needing a tune up which is what they told me; but the loss of gas mileage was over a few days. The problem is still persisting but after 3 visits back to service and the issue is not resolved; why bring it back? They obviously can not find the problem. I’m not saying I won’t go back to that dealership but waiting for some major issue to occur before bringing it back, Maybe then they will be able to find the problem. I am a service technician and collision tech. I know how hard it is to find issues but I never just feed a line to a customer just to get them out of my way. I continue until I find tue issues. Even if it takes more time than I’m being paid. More

The dealership is a little far from me but the service I got from Taylor was awesome. Started from the initial call just checking on the special tires needed for my F450, then fitting me in at short notice got from Taylor was awesome. Started from the initial call just checking on the special tires needed for my F450, then fitting me in at short notice to get them put on. It was truly a very good experience and the price for the tires were the cheapest around that I found. More

Great customer service with friendly staff. No hassles or long wait. Always easy to be seen. No hassles or long wait. Always easy to be seen. More

Taylor understood all of our concerns, made some small adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your ser adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your service team. More

I had a wonderful experience at this dealership The staff does a great job Thank you does a great job Thank you More

Rocky was terrific and he helped me reset my Car Play on a new phone’s a new phone’s More