Shottenkirk Ford Jasper - Service Center

Great customer service. I will be back to have my truck serviced again. Thank you I will be back to have my truck serviced again. Thank you More

Great staff, they are always helpful, friendly and courteous. Always use them for my service needs. courteous. Always use them for my service needs. More

Everything was done and taken care of in timely manner. Thank you for your assistance Thank you for your assistance More

They solved my issue, but they needed a little help from me to call The Ford Company itself to get the ball rolling...... me to call The Ford Company itself to get the ball rolling...... More

I have all three of our vehicles serviced here. Service is great as usual.Very Friendly. Service is great as usual.Very Friendly. More

Great service as always. Was even able to get my truck washed. Thank you for the speedy service! Was even able to get my truck washed. Thank you for the speedy service! More

My keys were misplaced after a simple oil change and thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. thought to have been locked inside my vehicle. After more than 30 minutes of staff running around trying to find them, they were found in the shop. More

This dealership has been amazing. Everyone is super nice and I would recommend this dealership to anyone. Everyone is super nice and I would recommend this dealership to anyone. More

After I return home I found an email from the you guys that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not that stated that we need a filter. Steve got a text message and responded to it to go ahead and change the filter. Well to say the least that was not done. Once I was home Steve called and spoke with a young girl who stated that they spoke with me about the filter, which was a lie. I sat there and waited on the vehicle and no one spoke to me about the filter that neede to be changed. We live in dahlonega Georgia which is about an hour away, so when the girl stated “oh we’ll just bring it back and we will change it” . Very poor customer service. We are already upset about that the salesman lied about the size of the engine in the bronco we wanted the bigger engine and he was very much aware of that and instead we got the smaller engine so with this combine with what happened when we came in for an oil change tire rotation I was very disappointed, so I just feel at this time we will have to have our service on somewhere else and we won’t be recommending you to anyone. More

Jerry has always given me and family exceptional service when we brought our vehicles in . We seek him out to be our sevicff er representative. when we brought our vehicles in . We seek him out to be our sevicff er representative. More