Shottenkirk Ford Jasper - Service Center

I have found the service department to be very professional and easy to deal with. professional and easy to deal with. More

Great service , Kara was right on it with call back when parts got in and set the appointment up and got it finished on time . Good job !!! parts got in and set the appointment up and got it finished on time . Good job !!! More

All went good and the employees were helpful and friendly. They did a good job. friendly. They did a good job. More

Kara was great as usual, Taylor was also super helpful. Brian and his guys in quick lane were quick and effeciant. Brian and his guys in quick lane were quick and effeciant. More

Scott DiSalvo is always on top of his game. Great customer service for every visit. Great customer service for every visit. More

I was greeted with a smile. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. More

Easy to work with. Service rep Scott does a great job of guiding you through maintenance process. Goes above and beyond to keep you informed and return your vehicle wit Service rep Scott does a great job of guiding you through maintenance process. Goes above and beyond to keep you informed and return your vehicle with minimum downtime. More

It was a wonderful experience. Everyone was very nice and helpful. We will be back Everyone was very nice and helpful. We will be back More

1)Did a good job of determining issues to repair truck. 2)Ordered parts and completed repair on a timely basis 3) Honored discount coupon sent by dealership 2)Ordered parts and completed repair on a timely basis 3) Honored discount coupon sent by dealership More

I never received a call regarding the completion of the service visit. I waited 5-6 hours before reaching out to know if my oil/filter change was completed. I texted the service agent but never received a service visit. I waited 5-6 hours before reaching out to know if my oil/filter change was completed. I texted the service agent but never received a response. Some communication regarding the status of our vehicle would have been helpful. More