Shottenkirk Ford Jasper - Service Center

Waiting 3 hours for an oil change and a simple tire repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what the deal is. Last oil change with Krause Ford in Woodstock they drove to my house picked up vehicle did the oil change and delivered my car back in less than 3 hours. I can get a simple oil change in 15 minutes at plenty of places around. I will gladly take my business elsewhere and recommend people I know to do the same. Lack of care for people truly shows. More

Kara was great to work with. She was friendly and answered all of our questions. Don She was friendly and answered all of our questions. Don More

. I mainly communicated with Taylor Landry, who was so professional…he was fabulous. I don’t remember Brian and I apologize. I just remember dealing with Taylor. He took care of everything. professional…he was fabulous. I don’t remember Brian and I apologize. I just remember dealing with Taylor. He took care of everything. More

Genuine people who work their hearts out trying to get their customers the best deal possible. their customers the best deal possible. More

Awesome service, Kara is very nice I hope she helps me every time I’m in there every time I’m in there More

Everyone was polite, efficient, knowledgeable and timely. I will continue to use their setvice. Thank you. I will continue to use their setvice. Thank you. More

First time overall not bad, people are friendly place is clean oil changes take a bit longer than they should but customer service is nice clean oil changes take a bit longer than they should but customer service is nice More

Rocky and the whole service crew were professional, courteous and helpful. Their attention to detail and customer satisfaction are much appreciated. courteous and helpful. Their attention to detail and customer satisfaction are much appreciated. More

Very good experience with Jerry and all at Shottenkirk. Will be back again in the near future. Will be back again in the near future. More

Found dealer service I can trust. Work completed… I’m loving my F150. Thank you! Work completed… I’m loving my F150. Thank you! More