Shottenkirk Ford Jasper - Service Center

good and professional service, all work completed and explained.so that I could understand fully what was done and what needed to be done. explained.so that I could understand fully what was done and what needed to be done. More

Very good work. Will keep bringing my card there for service. Like having Ford Pass points. Will keep bringing my card there for service. Like having Ford Pass points. More

My experience with Taylor was not pleasant. He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and besides the mechanic did not even drive my truck to see if there was an issue. Two weeks later, I had to bring my truck back for the same issue and I got with Jerry Adams which took care of me. He got Will right off to look at my issue and Will got the master tech and then they both got to work trying to figure out my issue. It became obvious there was something wrong with my truck and they would need to keep it a few days to have the mechanic fix the issue. They gave me a loaner truck which I am so grateful. Jerry was great in helping me. I will not work with Taylor again. More

The dealership is outstanding. Best Service Dept. In GA - There is no better service manager than Jerry Adams. Best Service Dept. In GA - There is no better service manager than Jerry Adams. More

Very pleased with the service department. Jerry was very helpful and knowledgeable. Would definitely recommend them to others. Jerry was very helpful and knowledgeable. Would definitely recommend them to others. More

Great experience! Jerry always does a great job! Very professional and Jerry is very knowledgeable. Jerry always does a great job! Very professional and Jerry is very knowledgeable. More

Good as always , come on guys 15 word minimum that too many see ya ha many see ya ha More

Super customer service and support from initial call to service completion - as expected and delivered! service completion - as expected and delivered! More

Kara goes out of her way to be helpful and the others at the service desk are very friendly and respectful. the service desk are very friendly and respectful. More

They were efficient and got my recall handled smoothly. I was able to pick up my car within a few hours. I was able to pick up my car within a few hours. More