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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
658 Reviews

658 Reviews of Shottenkirk Ford Jasper - Service Center

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August 06, 2023

Each and every time the customer service/service is always remarkable! Kara has always been a pleasure to work with! More

by BobW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

Taylor was great! Loved working with him, he made sure I was very well taken care of. More

by ANNAMAREAU
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Repair was done faster and cheaper than I thought and the shuttle service really helped. More

by PT29999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
August 05, 2023

Jerry was very pleasant and explained why we were waiting on an oil change. Very pleasant and helpful man. Terrific front desk service. More

by vhudson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayed Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
August 05, 2023

Very good service experience. Wait time was as expected. Cost was as expected. Easy to schedule. More

by JUDITHGANN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. More

by IRENEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
August 05, 2023

He took care of the oil change. However I asked him to check the front head light because Shottenkirk replaced it 2-3 months ago and now its out again. I forgot to check it before More

by DEB.DEPIAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Kara got my recall done quickly and checked over my Bronco. Quick efficient service! Way to go Shottenkirk Ford! More

by sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Rocky was fine and communicated well. However, after spending over $800, I still have the problem. Now I have tried to contact the service department and no one has returned my call. More

by PAULSABIN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Mahan
August 04, 2023

They provided fast service, helping to solve my car issue. I didn't have an appointment, but was able to get new battery within an hour or so. Friendly and helpful stuff More

by Mark Sirozh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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