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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
610 Reviews

610 Reviews of Shottenkirk Ford Jasper - Service Center

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July 28, 2023

Kara was great but due to a shipment of the wrong parts to repair a recall item, my truck was kept for 5 days before final repair. More

by CELTICGOLD1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Jerry was a great help with my service visit and the parts were in stock for the repair More

by WOTIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

I have found the service department to be very professional and easy to deal with. More

by CADERICK090404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Great service , Kara was right on it with call back when parts got in and set the appointment up and got it finished on time . Good job !!! More

by PATRICIATCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Scott DiSalvo is always on top of his game. Great customer service for every visit. More

by RODBERRY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

All went good and the employees were helpful and friendly. They did a good job. More

by WMAREAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Kara was great as usual, Taylor was also super helpful. Brian and his guys in quick lane were quick and effeciant. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renold Bridgemohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Easy to work with. Service rep Scott does a great job of guiding you through maintenance process. Goes above and beyond to keep you informed and return your vehicle wit More

by SMOKE.HUBBARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

It was a wonderful experience. Everyone was very nice and helpful. We will be back More

by AVAUGHAN1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
July 25, 2023

I was greeted with a smile. The work was done in a timely manner. I really like the feature of receiving any updates regarding my vehicle via text. More

by MARKMYERS_159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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