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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
658 Reviews

658 Reviews of Shottenkirk Ford Jasper - Service Center

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September 27, 2023

Excellent service. Friendly staff and they keep you informed about your vehicle. I highly recommend Shottenkirk Ford Jasper. More

by ED.JOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
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Sep 28, 2023 -

Shottenkirk Ford Jasper responded

ED.JOYCE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 26, 2023

Jerry and the dealership were extremely helpful with getting me a loaner vehicle. Jerry was honest with me on the estimated time involved repairing my vehicle. More

by KLDUNCAN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Shottenkirk Ford Jasper responded

KLDUNCAN24, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 25, 2023

Always a pleasure to get my Ford serviced. Jerry always greets you with a smile. He always explains everything and keeps me informed of any future work my Ford may need. He knows my driving More

by MJSHARP321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Report | Print
Sep 26, 2023 -

Shottenkirk Ford Jasper responded

MJSHARP321, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 25, 2023

A very pleasant experience all the way around. Everyone was nice to deal with. Thanks More

by CKMILLER0
Recommend Dealer
Yes
Employees Worked With
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
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Sep 26, 2023 -

Shottenkirk Ford Jasper responded

CKMILLER0, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 21, 2023

I appreciate Rocky phoning me about service before just doing it. Most everyone is super nice. I will continue to take my Ford there for service. More

by J.VANSANT49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Mahan
Report | Print
Sep 21, 2023 -

Shottenkirk Ford Jasper responded

J.VANSANT49, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 19, 2023

I always get great and consistent service here and will continue to bring my F150 to this dealer for the premium service they deliver. More

by RPFITCH
Recommend Dealer
Yes
Employees Worked With
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
Report | Print
Sep 19, 2023 -

Shottenkirk Ford Jasper responded

RPFITCH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

September 18, 2023

Got my van in and out quickly, very good communication! Reasonably priced for the work performed, great follow up! More

by ALLBETTERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Shottenkirk Ford Jasper responded

ALLBETTERPLUMBING, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 17, 2023

Extremely unorganized. Went to pick my car up from being serviced and no one could find my keys. Had to wait on everyone to search and find my keys. 2nd time my keys have b More

by CWILLIAMS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Disalvo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2023 -

Shottenkirk Ford Jasper responded

CWILLIAMS11, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 so we can discuss some solutions.

September 15, 2023

Jerry kept me up to to date while our Explorer was in for maintenance. We trust his recommendation and the people in the service department. Very kind and professional. Thanks Jerry for meeting our needs. J More

by CRKMOGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

Shottenkirk Ford Jasper responded

CRKMOGUL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 14, 2023

apoment time was good they took the truck on in and done the work in less than two hours and I was satisfied with that. More

by JFPADGETT1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Shottenkirk Ford Jasper responded

JFPADGETT1948, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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