Shottenkirk Ford Jasper - Service Center

From the minute I drove into Service until I left, everyone was fantastic! Taylor Landry was friendly and quite knowledgeable about my car. I was impressed by the way he kept me informed about the pr everyone was fantastic! Taylor Landry was friendly and quite knowledgeable about my car. I was impressed by the way he kept me informed about the progress of my car and discussed service options with me. Taylor was excellent! Shottenkirk Ford provides a welcoming atmosphere for customers. The waiting area is clean and bright and very comfortable and the employees I encountered were so accommodating. Thank you for a great experience. I’ll be back! More

Good service, so far they have met or exceeded my expectations. No major repairs or service needed yet. expectations. No major repairs or service needed yet. More

Great service as always. Jerry is top notch and always keeps me informed of the progress and expected completion of my service. Jerry is top notch and always keeps me informed of the progress and expected completion of my service. More

Great experience and great group of folks to deal with! Even spoke with the trans tech he was helpful with any questions I had. Thank you for everything Ford Team! Even spoke with the trans tech he was helpful with any questions I had. Thank you for everything Ford Team! More

great service all good dont like word min at all wont do this agin by this agin by More

They checked the car and told what I needed to be repaired. They did a great job. repaired. They did a great job. More

Communication was horrible. Was only called once over the week and a half that my truck was in service for what I was told would be a 2 day job. Sat on hold daily for long perio Was only called once over the week and a half that my truck was in service for what I was told would be a 2 day job. Sat on hold daily for long periods of time and multiple occasions just to be hung up on before I ever reached a technician. Was never offered a loner vehicle after the first couple days of the long service and once I asked was told that nothing was available. Finally the person that delivered my vehicle complimented me on how fast it could go which was very disappointing. More

I waited for the oil change. They were quick and checked out the car thoroughly. They were quick and checked out the car thoroughly. More

Low priced leader on new tires. Check with my local tire store in Canton. Price difference of $200.00! Service writer also handles my wife's vehicle. We are please with and his know Check with my local tire store in Canton. Price difference of $200.00! Service writer also handles my wife's vehicle. We are please with and his knowledge. Informed me when job was complete. The stars aligned yesterday. Walked in around 11:30 truck was ready around 4. I am pleased with the work. Truck drives and feels better. More

Taylor is always awesome with service. He goes above and beyond! Brian was also very helpful! He goes above and beyond! Brian was also very helpful! More