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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
610 Reviews

610 Reviews of Shottenkirk Ford Jasper - Service Center

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September 15, 2023

Jerry kept me up to to date while our Explorer was in for maintenance. We trust his recommendation and the people in the service department. Very kind and professional. Thanks Jerry for meeting our needs. J More

by CRKMOGUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Shottenkirk Ford Jasper responded

CRKMOGUL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 14, 2023

apoment time was good they took the truck on in and done the work in less than two hours and I was satisfied with that. More

by JFPADGETT1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Shottenkirk Ford Jasper responded

JFPADGETT1948, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 13, 2023

Jerry was very helpful and cordial ! Truck was ready early and lady that brought truck to me was prompt and energetic More

by WARDENDEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Shottenkirk Ford Jasper responded

WARDENDEP, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

Sep 14, 2023 -

WARDENDEP responded

After taking with several owners of f-250’s of which none indicated that the steering column boot was located anywhere but against the firewall of their vehicle. Mr Adams advised the mechanic said and showed him that the boot was some 12 inches from firewall and that was normal!! Videos show it being mounted in the firewall.

September 13, 2023

Bought a new set of tires for my 2004 F-150. First time ever buying new tires from a dealer. The price was very competitive and the service appointment set up with Jerry Adams was great as alw More

by smwakefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Shottenkirk Ford Jasper responded

smwakefield, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit smwakefield. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 13, 2023

They seemed to do a fine job. The wait seemed appropriate. Clean waiting area. Good More

by GRAHAMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Shottenkirk Ford Jasper responded

GRAHAMCC, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 11, 2023

Staff was curtiuos from the beginning. Scott was awesome to work with. Great guy! Professional! More

by CORNERSTONEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Shottenkirk Ford Jasper responded

CORNERSTONEREN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 10, 2023

Very friendly staff and very knowledgeable, trucks where priced good and they talk to me ,not at me. More

by MASTERWAZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sayed Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

MASTERWAZI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

September 09, 2023

Quick and capable for the job. Met me at drive through and took care of the oil change More

by timothydilbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

timothydilbeck, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 09, 2023

Very professional and attentive. Kara was kind and knowledgeable with the process of commercial fleet policy. More

by HARLAN.PROVEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

HARLAN.PROVEAUX, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

September 08, 2023

Very professional and kind. Kept me informed of the progress on the recall work. Thanks More

by FCCCBT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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