Shottenkirk Ford Jasper - Service Center

Tammy Ross was awesome. The dealership was very nice and everyone was so helpful. Thanks The dealership was very nice and everyone was so helpful. Thanks More

The team did a very good job on getting Motor Home in and the oil changed. Communication about when the RV service was completed was a little off and the sticker for the next oil change was showing the milea the oil changed. Communication about when the RV service was completed was a little off and the sticker for the next oil change was showing the mileage from my other RV ... but overall a good experience More

Once again Jerry and the service staff came through for me when I was sort of in an emergency situation. My husband purchased new headlights from an auto supply store and they were not compatible with my me when I was sort of in an emergency situation. My husband purchased new headlights from an auto supply store and they were not compatible with my Ford Edge. I actually could not see to drive at night. Jerry was able to work me in without an appointment and the service manager (do not know his name) promptly replaced them with factory bulbs, recalibrated, and I am now safe to drive. When I was in line to speak with Jerry, there were 3 customers in front of me waiting to see him and each one praised him as their go-to guy for all maintenance/repair needs. One lady has been working with Jerry for several years. The facility itself is top notch, the waiting area clean and inviting, and I feel so thankful that I can take my car to a reliable and friendly service center. More

Jerry is always friendly and always lets me know exactly what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is co what work needs to done on my Edge SUV. Makes me aware of promotions and discounts that I have in Ford passport. He makes sure that the work is completed on my time frame. Always calls me to let me know the cost and work needed. More

Great service, Kara was very helpful through the whole process and made it very easy process and made it very easy More

I have 3 Ford Motors vehicles, Scott has provided personalized service since becoming a customer at Schottenkirk personalized service since becoming a customer at Schottenkirk More

Extremely professional service advisors. Explained the work necessary and when I had a question, Jerry had an immediate reasonable response. Explained the work necessary and when I had a question, Jerry had an immediate reasonable response. More

Very friendly knew what she was doing kept us up to date on what was going on on what was going on More

Scott in the service department is a gem… he’s always happy to help and he makes you feel appreciated as a customer. happy to help and he makes you feel appreciated as a customer. More

Been dealing with service at this Ford dealership for almost 30 years. Service has always been good. The people who help me today are as professional and customer oriented as five stars can be ... so almost 30 years. Service has always been good. The people who help me today are as professional and customer oriented as five stars can be ... so good that there ought to be six stars. More