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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
613 Reviews

613 Reviews of Shottenkirk Ford Jasper - Service Center

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December 29, 2023

Always a pleasant experience in the service department, Kara and Jerry are my favorite advisors. More

by ROD10159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renold Bridgemohan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Shottenkirk Ford Jasper responded

Rod, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 28, 2023

Takes to long for oil change waited over hour and half check out was to slow no card readers More

by TRACYMSMITH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Shottenkirk Ford Jasper responded

TRACYMSMITH, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

December 25, 2023

Kara is the very best. Excellent follow up skills, excellent communication skills, professional and courteous. Kara’s listens to understand what is going on with the vehic More

by VONRON1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Shottenkirk Ford Jasper responded

VONRON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 24, 2023

Customer service was awesome. Wait time was a little long for a basic oil change More

by SHANELOVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Shottenkirk Ford Jasper responded

SHANELOVAIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

December 24, 2023

It was a great experience overall. Our Rep Laura was outstanding in assisting us get in and out in a timely manner. More

by JUSTINMM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 25, 2023 -

Shottenkirk Ford Jasper responded

JUSTIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

December 22, 2023

Jerry was great and very helpful! He kept me informed about my car while it was getting serviced. More

by KAYTIE.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Shottenkirk Ford Jasper responded

KAYTIE.HUGHES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2023

Always a good experience. Worked through a problem with service parts. All is well. Will return. More

by USTY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 19, 2023

I was pleased with the services provided by Shottenkirk Ford, The service advisor was very helpful. More

by CHAP530115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

December 19, 2023

I drove all the way from Cumming to Jasper for the 30k mile service. Laura at the Service Department was friendly and very efficient. She verified all my details (my first time for service at this dealers More

by EVIVIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Collins
Dec 19, 2023 -

Shottenkirk Ford Jasper responded

EVIVIERS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 16, 2023

They are timely, efficient and I would not take my truck anyplace else. I purchase my truck there and More

by IRENEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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