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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
613 Reviews

613 Reviews of Shottenkirk Ford Jasper - Service Center

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January 12, 2024

Kara is extremely knowledgeable, personable and professional. Her communication skills are second to none. There isn’t any other service advisor that I would interact with. More

by R_COLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 10, 2024

They had the truck two weeks. When I got it back after 10 days it was not fixed. They eventually found the problem and did not charge extra. Everyone was very polite about it. More

by BILLZERCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Collins
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Jan 10, 2024 -

Shottenkirk Ford Jasper responded

BILL, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

January 10, 2024

Had two modual software updates unable to perform. Reschedule.needed the car for a full day. More

by THODGES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Syme
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

January 09, 2024

Separate from this review, while maintenance was being done I walked your sales floor - - I saw a sale price on a vehicle at $113K+! WOW! More

by FRISCHKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

January 07, 2024

Kara Jordan was very helpful in explaining my options for repair on my Ford F-150. She was very knowledgeable and accurate with what needed to be replaced. Very friendly and professional. More

by cowboyroy69ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 05, 2024

Jerry Adams was efficient and communicative during my service at a busy time of their day. More

by BOBADAMS6543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2024 -

Shottenkirk Ford Jasper responded

BOB, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

January 02, 2024

Jerry my service writer was great. Service time a little slow do to lack of service techs More

by RMILLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

January 02, 2024

Kara is ALWAYS wonderful to work with in the service department! Everyone at this location is always super friendly and helpful. More

by TENBAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 31, 2023

Kara is awesome. Had my truck in for EGR valve. Had some issues w the diesel mechanic getting backed up, no big deal. Kara called me told me the problem and we worked More

by TOMMYCARNES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Ford Jasper responded

TOMMYCARNES, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 29, 2023

Great person to work with! She is an assent to the dealership. Recommend her highly More

by DIESEL1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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