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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
658 Reviews

658 Reviews of Shottenkirk Ford Jasper - Service Center

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March 08, 2024

Fast prompt knew what I needed asked me about my points if I wanted to use them. Great service More

by ronnm5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Shottenkirk Ford Jasper responded

ron, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 04, 2024

Promises weren’t made, I still have to fix issues on the new car I bought a couple of weeks ago that I was told were to be fixed. Very unprofessional. More

by JTOVAR1907
Workmanship
Recommend Dealer
No
Employees Worked With
Eddie Hefferon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

March 03, 2024

Convenient and friendly service would use again for all my ford pickup trucks and ford explorer More

by GAPCHGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

March 01, 2024

They Only rotated tires on passenger side had to come back to get the driver side done More

by REXHOLLINGSWORTH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

February 29, 2024

Scott handled my car repair with professionalism and courtesy. The repair was complete before the competing dealership could even offer me an appointment. Shottenkirk has my business for life! More

by CHRISTYREDOVIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 28, 2024

Things were great from setting the appointment to getting the work done, and the communications. More

by JEFFDEVINE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Shottenkirk Ford Jasper responded

JEFF, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

February 26, 2024

So far, I have had no problems with Ford. I like Ford and Shottenkirk. Very nice and honest. More

by DLRAY4950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 25, 2024

Friendly, Cooperative, and Thorough. Nice Job Guys (Jerry and Brian) from start to finish...Super! More

by ATCAMPBELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

February 24, 2024

I pass three ford dealerships to bring all my trucks and vans to Jasper . That says something about that store More

by GARY.BBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Shottenkirk Ford Jasper responded

GARY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 24, 2024

No comment other than overall a good experience. Happy to be able to get this service in our home town. More

by MACLARK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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