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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
657 Reviews

657 Reviews of Shottenkirk Ford Jasper - Service Center

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April 09, 2024

Very friendly. Clean. Professional and knowledgeable. Service was very thorough in checking my vehicle and explained everything done and needed to be done now or s More

by CARLACASTLE354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Shottenkirk Ford Jasper responded

CARLA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 09, 2024

Jerry is always very helpful and honest. He makes sure you are up to date in the progress of your car. More

by JULIEGIRL33435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Shottenkirk Ford Jasper responded

JULIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 06, 2024

Took vehicle in for normal maintenance. I was advised that I had a water leak that could not be serviced today and that I would need ti bring it back and leave it for 3 days. Really 3 days? More

by BRGALWAY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Ross
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Apr 08, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

April 05, 2024

Kara was a joy to work with, definitely a people person and very knowledgeable. Thanks! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

April 04, 2024

Polite, professional and prompt. Everyone I spoke with or was near seemed very friendly and professional. Definitely recommend for service of any vehicles. More

by TEQPLUMBINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Collins
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Apr 05, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 04, 2024

Recently I have been to 2 other ford dealerships in the area. I decide to try your dealership this time. I definitely had a great experience at Shottenkirk! The dealership was warm, friendly and comfort More

by KATH6630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Shottenkirk Ford Jasper responded

KATH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

April 04, 2024

Mr Adams is a superior service advisor and is backed up by an excellent service department. I trust them to take care of my truck and wife's car. More

by CLINT WHITEHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Shottenkirk Ford Jasper responded

CLINT, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 03, 2024

Jerry is a great representative of Shottenkirk's service department. He is always professional and kind. He does his best to schedule me as quickly as possible and has always done his best to help me out More

by HALONZAJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 02, 2024

Easy drop off and timely notification of vehicle service being completed. Same day pickup appreciated. More

by CRYSTAL.DOTY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Shottenkirk Ford Jasper responded

CRYSTAL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 01, 2024

I’ve taken my 2014 F-150 to Courier Ford in Slabama four times for a rubbing sound in my suspension snd they never found a problem so it was never resolved. Jerry took me in on short notice and it was fixed More

by DEAN COMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Shottenkirk Ford Jasper responded

DEAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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