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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.6
653 Reviews

653 Reviews of Shottenkirk Ford Jasper - Service Center

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November 05, 2024

Once again took care of all my needs. Great service and knowledgeable staff. Thanks once again. More

by JamesWanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Collins
November 05, 2024

Sales team is terrible, all the way up to the managers and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h More

by ScreenName1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Hefferon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
November 02, 2024

Kara is always great and I request her every time i need to come in. More

by DREWHENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

November 02, 2024

Great service, great service advisor, quick and efficient. Couldn’t ask for better service will be back More

by TONYACLK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!

October 31, 2024

Scott was awesome! He always takes great care of me when I come in. I love dealing with him and he always lets me know what is going on. 5 stars! More

by Kylie Nunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Jasper responded

Kylie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2024

Got my maintenance done and ignition cylinder fix in timely manner. Maintenance manager Brian Hughes was very professional and easy to communicate with your vehicle issues. More

by VISAYAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

Jerry, was great at keeping me informed as progress on my repair and explaining issues. More

by GERRIKAY22
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu More

by KRUNCHTROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 28, 2024

Scott was very knowledgable and helpful in checking my car in for a recall, answering questions, and keeping me updated. Everyone at the service department was pleasant and helpful. More

by JANETJORDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Shottenkirk Ford Jasper responded

JANET, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 27, 2024

Have always received great service and excellent repair performance. Facility always very clean and organized More

by WLS_SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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