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Shottenkirk Ford Jasper

Jasper, GA

4.7
988 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 988 reviews

November 14, 2023

My experience with Vernon and everyone else here was top notch. They were great at communicating and we got in and out no problem. I would shop here again! More

by JAMESSTROOPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Millard
Nov 14, 2023 -

Shottenkirk Ford Jasper responded

JAMESSTROOPE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

November 12, 2023

Excellent service, and friendly people! I am definitely going to keep coming back to Shottenkirk Ford in Jasper. More

by todd.swanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

They are very helpful and friendly. I would recommend them to my family and friends More

by SHOPELINDA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

You are short on staff and another was quitting. Also, service management seems to be in disarray. Another customer's keys were lost for (30+) minutes. More

by EDWARDPALMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Shottenkirk Ford Jasper responded

EDWARDPALMER1, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

November 11, 2023

Quick and east check out. No surprises when we retro complete the paperwork. Everyone was friendly and professional. More

by CONNIEVON56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Nov 13, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

November 11, 2023

I had an excellent time at Shottenkirk they took care of me every step of the way. No pressure to buy and they wanted to make sure I got what I wanted. Shane and Ashley were both excellent! More

by ABDALYRODARTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Pennington - 5 stars, Ashlee Jenkins
Nov 13, 2023 -

Shottenkirk Ford Jasper responded

ABDALYRODARTE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

November 10, 2023

Extremely pleased with Schottenkirk Ford for how we were treated and service performed on our truck. The courtesy rides and delivery of truck when finished. More

by MDFOX4132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 09, 2023

Honest and Transparent. It’s the first time I have experienced this at a dealership. More

by MYKJGOMEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bramlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Stewart
Nov 09, 2023 -

Shottenkirk Ford Jasper responded

MYKJGOMEZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

November 07, 2023

Great service -rep professional, courteous, knowledgeable friendly, and took total care of my service needs!!! More

by SADLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
Nov 08, 2023 -

Shottenkirk Ford Jasper responded

SADLER2, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2023

In all honesty, this was the first time we have ever had a less than 5 star experience with Shottenkirk Ford Jasper. Dropped our vehicle off last Saturday morning before 9:00am for a 9:30am appointment. As More

by TREDEAUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Shottenkirk Ford Jasper responded

TREDEAUK, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

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