Shottenkirk Ford Granbury - Service Center
Granbury, TX
868 Reviews of Shottenkirk Ford Granbury - Service Center
Service department is super friendly, fast and efficient. Even though I didn't ask, they offered to pick up and deliver my vehicle to my home. That is service! Even though I didn't ask, they offered to pick up and deliver my vehicle to my home. That is service! More
Matthew Jewett is an amazing advisor and I recommend going here for service on anything going here for service on anything More
Great care, communications, and professionalism. Tyler was awesome and took the time to ask the right questions Tyler was awesome and took the time to ask the right questions More
Very friendly staff and great service they get you in and out in a timely manner out in a timely manner More
Very professional, very efficient, and respectful of my time and returned my pickup before I was expecting to get it. my time and returned my pickup before I was expecting to get it. More
Waited two hours for my oil change to be completed even with an appointment made with an appointment made More
The mobile service technician was quick, efficient, and communicated well. This service needs to grow within the dealership for the smaller issues. communicated well. This service needs to grow within the dealership for the smaller issues. More
Melissa is always a great service advisor and makes sure everything is done as promised. everything is done as promised. More
Before taking Bronco to get check I called to ask how much was the cost after couple of call backs was told everything was still under warranty with an extended warranty, after dropping Bronco I get a ca much was the cost after couple of call backs was told everything was still under warranty with an extended warranty, after dropping Bronco I get a call it’s going to cost $450.00 not expecting that but when ahead and paid for it to get Bronco fix. Was told Bronco was fixed and pick it up when driving back home noticed Bronco had all the issues when it was dropped off. 1) something popping when turning wheels 2) check engine light still on More
Very helpful and accomodating. Loved the ride home and truck delivery to residence. Beth professionsl Loved the ride home and truck delivery to residence. Beth professionsl More