Shottenkirk Ford Granbury - Service Center

Easy to deal with during the purchase of the vehicle and the service department was convenient when needing service the service department was convenient when needing service More

All ways friendly good service plinte of vehicles to look at wy you wate 5⭐ at wy you wate 5⭐ More

I had a fantastic experience with Melissa. The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pict The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pictures of my brake pads which were completely all worn out Now that my service work is done my car drives so much better I am very happy with the whole process at Shottenkirk Ford. Job well done 😃. Thank you Melissa I will definitely be back in the future. More

My service adviser Tyler was great to work with and took care of my truck issues. Will definitely keep coming back for any issues or service. care of my truck issues. Will definitely keep coming back for any issues or service. More

I continue to come to this dealership because my advisor which is Melissa Cates is awesome! which is Melissa Cates is awesome! More

Took my company van in on a Saturday for an oil change got it in and out quickly got it in and out quickly More

It was fine. Nice people. No problems and that’s all I have to say Nice people. No problems and that’s all I have to say More

Provides excellent services in many areas to include customer service, timely repairs, shuttle service, quality parts, professional and knowledgeable mechanics, and service department personnel who are customer service, timely repairs, shuttle service, quality parts, professional and knowledgeable mechanics, and service department personnel who are customer oriented and knowledgeable. More

The best thing about the dealership is the customer service that Melissa sees that you receive every time you’re there. Whether your there just to get your tire pressure checked or your transmission re service that Melissa sees that you receive every time you’re there. Whether your there just to get your tire pressure checked or your transmission repaired which I just had to have done. She saw that I had transportation while my vehicle was being repaired, I actually thought that was a thing of the past. I would recommend Shottenkirk to my family and friends first and foremost for the customer service because in so many businesses today it is very rare!!!! More

The service was fine, I think 8 is too long to replace a backup camera backup camera More