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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
862 Reviews

862 Reviews of Shottenkirk Ford Granbury - Service Center

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July 30, 2023

I have an issue with my truck. Where I have still not heard back from anyone on. Seems like that they are putting me off! This issue has been addressed and fixed. More

by BRYANHALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
July 30, 2023

I'll be back. For service and to possible purchase a new vehicle if the price is right.. More

by WTHRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Melissa was great! Did a great job. JM was helpful as well. Service Dept and Parts was great. More

by KPLORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Baker
July 27, 2023

The Service Advisor was very friendly and respectful I feel that it would be very helpful to the customer if the work done was explained and told what actions were taking and why This was a recall on the More

by Glewis
Service Time
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
July 26, 2023

The truck had to go back for a simple repair, the overall experience was professional and quick. More

by JL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hudson, Makaylynn Davis, Collin Baker
July 26, 2023

Love this place! Ryan is the best always goes out of his way to help. More

by molliecrelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
July 25, 2023

Thankful for the delivery! Saved us about 2 hours round trip. They took great care of my Bronco and returned her nice and full. More

by Christine.trussell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
July 24, 2023

They slow on fixing a tire. They didn't even put Spare Tire back in its place. More

by RICKEY.COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Barbee
July 24, 2023

Great job Updated often and kept well informed. . Service advisor did excellent job.. Parts also did an outstanding job.. More

by Sambo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
July 24, 2023

Took great care of my Class A motorcoach. Changed the oil, checked the fluids, made sure all was good to go. More

by achampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan in service, Wendell Gray, Logan Gartner
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