Shottenkirk Ford Granbury - Service Center

Never called me to tell me my vehicle was ready and no one would answer the phone. very poor communication. one would answer the phone. very poor communication. More

Fast Friendly and people professional very conveniently located in Granbury Texas on highway 377 you are welcome located in Granbury Texas on highway 377 you are welcome More

Good work. My truck recall was handled quickly. I would recommend the service department to anyone My truck recall was handled quickly. I would recommend the service department to anyone More

Melissa was friendly and informative and kept me up to date on the progress of my vehicle. date on the progress of my vehicle. More

Service was quicker than expected but the cost of replacing a gasket seemed quite stiff. replacing a gasket seemed quite stiff. More

Amazing job. Ford service department was quick and easy. I would recommend them to anyone Ford service department was quick and easy. I would recommend them to anyone More

Melissa always looks out for the vehicle and what we need and of how we need to do it. The dealership does a good job on making the car right. Sometimes it may take two or three times but they don’t stop unt and of how we need to do it. The dealership does a good job on making the car right. Sometimes it may take two or three times but they don’t stop until it’s right. More

Hi! my name is Andres Hernandez and I am very much pleased with the alignment done to my truck and thank you guys for taking care of it especially to Mel my name is Andres Hernandez and I am very much pleased with the alignment done to my truck and thank you guys for taking care of it especially to Melissa who is very professional. Looking forward to bringing my other vehicles here! Once again thank you very much and have a nice dayUntil next time More

1995 Ford F-350 with nonfunctional headlights. The Service Team is amazing. Everyone is so nice and helpful. The Service Team is amazing. Everyone is so nice and helpful. More

Extremely friendly and helpful staff. I had all of my questions answered in a timely manner and they treated me like family. I had a door that was jammed that ended up getting fixed at so I had all of my questions answered in a timely manner and they treated me like family. I had a door that was jammed that ended up getting fixed at some point between the drive from my house to the dealership. They were still kind enough to look at the issue even though it had already resolved itself. More