Shottenkirk Ford Granbury - Service Center

Awesome job at getting me scheduled in the morning and allowing the delivery service to take me back and forth for both cars. allowing the delivery service to take me back and forth for both cars. More

Outstanding service with great people. Always take care of my vehicle and make sure it’s good to go. Will use anytime I need service. Always take care of my vehicle and make sure it’s good to go. Will use anytime I need service. More

This dealership has been amazing with scheduling my 2 service calls. Both times they’ve come to me and fixed the issues at my house where I didn’t have to wait! Great customer service! service calls. Both times they’ve come to me and fixed the issues at my house where I didn’t have to wait! Great customer service! More

Melissa was prompt with communication, efficient in getting our car fixed and very knowledgeable about our vehicle. getting our car fixed and very knowledgeable about our vehicle. More

Have not hesitated in taking my ford truck here for service. Yes costs have risen but if they keep the customer first and not add any unwarranted costs then I will continue to use. service. Yes costs have risen but if they keep the customer first and not add any unwarranted costs then I will continue to use. More

My entire experience with the dealership was very positive. My only disappointment was my tires were not checked and inflated to factory recommendation after being rotated. Thank you! positive. My only disappointment was my tires were not checked and inflated to factory recommendation after being rotated. Thank you! More

Competent people. My Ford Mustang runs reliably. All my service work is done here. I am happy. My Ford Mustang runs reliably. All my service work is done here. I am happy. More

Another good overall service experience at Shottenkirk Ford Granbury Service Dept, thanks to Service Rep Matthew (Matt) & Team. Ford Granbury Service Dept, thanks to Service Rep Matthew (Matt) & Team. More

Had friendly service. I would recommend going here. They had good communication throughout the process. I would recommend going here. They had good communication throughout the process. More

Terrible communications from service department. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. More