Shottenkirk Ford Granbury - Service Center

Wendell went above and beyond in fixing our third back break light. Wendell always keeps me well informed when any of my cars are in for service. break light. Wendell always keeps me well informed when any of my cars are in for service. More

Melissa was great, kept me updated on my truck and made sure all of my questions were answered. sure all of my questions were answered. More

Bought two Ford f150s 8n the last couple months. Usually don't like going to a dealership. Too much high pressure sales both in service and sales. Have not had that problem here. They .. mostly Mel Usually don't like going to a dealership. Too much high pressure sales both in service and sales. Have not had that problem here. They .. mostly Melissa cates.. get us in same day. Is knowledgeable about the trucks and works with us on correcting the problem. So far so good. More

The service and updates were exceptional and will return to this dealership for any additional service needed to this dealership for any additional service needed More

Natalie was extremely helpful and accommodating. She worked hard to get the service completed quickly and arranged rental car for me. She communicated well. She worked hard to get the service completed quickly and arranged rental car for me. She communicated well. More

They got my sons car in and had the brakes done in record time. Thanks time. Thanks More

Melissa was awesome in getting my service truck in and out on a Friday. Not only were they ready on Friday @2 when my appointment was scheduled but they kept it under an hour as told. That was even doing out on a Friday. Not only were they ready on Friday @2 when my appointment was scheduled but they kept it under an hour as told. That was even doing the thorough inspection and not just checking the boxes. I saw them test the lights , horn and check the air filter. It’s great to know that from start to finish everyone made it happen. Special shout out to her for understanding I had a week of working nights out of town and was tired and just wanted to be at home. All together they did what they said they were going to do when they said they were going to do it . Good job . More

Randy in the service department has always been very helpful and personable. We have had our car in there twice in the last few weeks and are satisfied with the results so far. helpful and personable. We have had our car in there twice in the last few weeks and are satisfied with the results so far. More

First time in dealership. Customer service was excellent from the service department to accounting. Took great care of my car. Customer service was excellent from the service department to accounting. Took great care of my car. More

It was good went if for simple maintenance service, it was done quickly and timely. was done quickly and timely. More