Shottenkirk Ford Granbury - Service Center

Randy takes great care of us. We appreciate his friendly professionalism and honesty. Happy that our Lincoln can be serviced here. We appreciate his friendly professionalism and honesty. Happy that our Lincoln can be serviced here. More

Shottenkirk Ford is the best. Friendly, helpful, trustworthy and very efficient. I highly recommend this company. Friendly, helpful, trustworthy and very efficient. I highly recommend this company. More

Our service advisor, Melissa, was awesome. She made sure our problem was resolved. She cared. She made sure our problem was resolved. She cared. More

Service department was welcoming and eager to provide scheduled work. Location is easily accessible and performed scheduled service in expected timeline. scheduled work. Location is easily accessible and performed scheduled service in expected timeline. More

Ryan was extremely helpful and answered all of my questions, even the ones that had nothing to do with my visit. questions, even the ones that had nothing to do with my visit. More

Service Advisor Randy Barbee is definitely is excellent at his job. He answered all my questions. Stayed in contact with me each day on the progress of my repairs. After all the repairs were done called me at his job. He answered all my questions. Stayed in contact with me each day on the progress of my repairs. After all the repairs were done called me and went down the list of all the repairs were completed. I will use Shottenkirk in the future for all my vehicles repairs. Randy is big asset to this Shottenkirk dealer here in Granbury. Thank You. Don Loving More

Brought in two Ford vehicles for vehicle inspection. Service attendant was prompt and vehicle inspection was prompt as well. Was also able to order license plate holders. One stop shop. Very helpful Service attendant was prompt and vehicle inspection was prompt as well. Was also able to order license plate holders. One stop shop. Very helpful. More

Was a pleasant replacement if my battery. Was still under warranty so no charge. Thanks Was still under warranty so no charge. Thanks More

Randy, Wendell and Melissa were very helpful and kept me informed as to what was going on each step of the way. Even with unexpected sickness I was kept in the loop. Each one should receive some kind of com informed as to what was going on each step of the way. Even with unexpected sickness I was kept in the loop. Each one should receive some kind of commendation for their uncommon service in today’s world More

Appointment drop off flawless and all were professional. Ryan, service advisor was great. Communication from his cover person was less than stellar when Ryan was off work. Ryan apologized but shouldn’t hav Ryan, service advisor was great. Communication from his cover person was less than stellar when Ryan was off work. Ryan apologized but shouldn’t have been put in the position to apologize. More