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Shottenkirk Ford Granbury - Service Center
Granbury, TX
862 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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862 Reviews of Shottenkirk Ford Granbury - Service Center
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February 20, 2024
Better than expected. Everyone I interacted with was friendly and courteous. My service advisor was understanding of my needs and communicated everything to me. Everyone I interacted with was friendly and courteous. My service advisor was understanding of my needs and communicated everything to me. More
by buffalojohn95
Employees Worked With
February 18, 2024
Service and price was great, communication could have been better. Look forward to working with them again in the future and giving them the opportunity to improve been better. Look forward to working with them again in the future and giving them the opportunity to improve More
by Mrkoffee01
Employees Worked With
Natalie and Collen, Wendell Gray
February 18, 2024
service department (specifically NATALIE) won’t answer or return my calls about the warranty repairs on my truck! they can’t seem to figure out why the check engine light is on or how to make it go away! return my calls about the warranty repairs on my truck! they can’t seem to figure out why the check engine light is on or how to make it go away! it’s been a horrible experience from the day of purchase! More
by TORQUEDOG75
Verified CustomerEmployees Worked With
natalie
February 17, 2024
Melissa has always tried to take care of what we need done to pickups. When there has been a problem she gets it resolved in a professional and timely manner done to pickups. When there has been a problem she gets it resolved in a professional and timely manner More
by Bgalloway
February 15, 2024
This is not a dealer problem for me, it’s a Ford problem. I paid almost $8000 for a transmission that Ford has had widespread issues with. I paid almost $8000 for a transmission that Ford has had widespread issues with. More
by Billy
February 14, 2024
Work was fast and staff was very friendly will come back again to service my company van. again to service my company van. More
by Mikelive78
Employees Worked With
February 14, 2024
They were very nice and super helpful. I really enjoyed my visit and would like to continue doing business with them! I really enjoyed my visit and would like to continue doing business with them! More
by wendyautumn459
February 12, 2024
Unnecessary work was performed on our truck…the vehicle was brought in 3 times to resolve the issue. The final resolution was originally proposed to the service provider at the time of original service an was brought in 3 times to resolve the issue. The final resolution was originally proposed to the service provider at the time of original service and apparently ignored. The truck is fixed after approximately $7000 of service More
by Tannler
Employees Worked With
