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Shottenkirk Ford Granbury - Service Center
Granbury, TX
868 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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868 Reviews of Shottenkirk Ford Granbury - Service Center
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August 19, 2024
Great customer service, all the staff are very polite, good work done & completed in a timely manner. The only thing is that the mechanics need to make a second check to make sure the work they are doing good work done & completed in a timely manner. The only thing is that the mechanics need to make a second check to make sure the work they are doing and/or have completed, that all hoses, wiring and resetting a computer on any vehicle are back in their place and/or if something needs to be tightened is done BEFORE they call the customer to pick up their vehicle...you don't know how far a person has to travel to go back. Thank you in advance for your review with issues such as these and/or others in the future. More
by Prietamarquez1251@gmail.com
Verified Customer
August 19, 2024
Repair service is great and the people are awesome. Prices for new cars is too expensive. Not enough incentives, lower interest rate, or return customer. Prices for new cars is too expensive. Not enough incentives, lower interest rate, or return customer. More
by iriswall
Employees Worked With
Other Employees :
Hunter Poimbeauf
August 16, 2024
Service was fantastic! Not only did they repair my A/C they installed a ranch hand same day. Not only did they repair my A/C they installed a ranch hand same day. More
by Estidham1978
August 16, 2024
Tyler in service was outstanding. Completed all my requested work and achieved our agreed upon timeline. Completed all my requested work and achieved our agreed upon timeline. More
by jfda61
Employees Worked With
August 15, 2024
Everyone was very helpful and nice. They were thorough and thoughtful. The price was very reasonable. I will continue to take my car there for service They were thorough and thoughtful. The price was very reasonable. I will continue to take my car there for service More
by CALENA.WOOD
August 14, 2024
Great service department! Gone out of their way to make sure I had a wonderful experience each time! Gone out of their way to make sure I had a wonderful experience each time! More
by Gentryrrob
Employees Worked With
August 13, 2024
This visit went really good, thought I’d give them another chance after a bad experience last year. another chance after a bad experience last year. More
by Rick
Employees Worked With
August 13, 2024
Quick & friendly response to my call. Completed the work faster than expected. Courteous people everywhere in the Dealership. Completed the work faster than expected. Courteous people everywhere in the Dealership. More
by Rick.L
August 10, 2024
Melissa Cates resolved wiring discrepancies caused by modifications performed when vehicle was towed behind a RV. Well done. modifications performed when vehicle was towed behind a RV. Well done. More
by STANMETCALF
