Shottenkirk Ford Granbury - Service Center

Mellisa Cates is a true professional. Her insights into her products allow her to solve her customer’s often complex problems. Melisa’s diplomacy and compassion provide incentive for her Her insights into her products allow her to solve her customer’s often complex problems. Melisa’s diplomacy and compassion provide incentive for her customers to look forward to doing business with Shottenkirk Ford. More

Brought my truck in for a recall and Melissa Cate got it in to service right away. The truck was done within an hour and I was on my way. Very pleased in to service right away. The truck was done within an hour and I was on my way. Very pleased More

Quality service on tine as requested. I will service my vehicle here again. Courtesy appreciated. I will service my vehicle here again. Courtesy appreciated. More

Service was amazing from the pickup of my vehicle to the drop off. Thank you to everyone drop off. Thank you to everyone More

Excellent dealership. quality people sales person Denise Bone excellent, very helpful and knowledgeable and helpful quality people sales person Denise Bone excellent, very helpful and knowledgeable and helpful More

Very friendly staff! My truck was repaired way before it was promised and they did a wonderful job! Even offered to bring it home for me. I've purchased 6 or 7 trucks fro My truck was repaired way before it was promised and they did a wonderful job! Even offered to bring it home for me. I've purchased 6 or 7 trucks from them in the past and will continue to do so. Go see Oscar Black if you're in the market. More

Best service I’ve ever had and service advisor around, helpful, timely, caring, and listened to me! helpful, timely, caring, and listened to me! More

Problem accurately conveyer to shop mechanic. Problem solved so I now have cold AC again. Problem solved so I now have cold AC again. More

Timely courteous service. My wait was minimal and the service exceeded .y expectations. Service writer was excellent. My wait was minimal and the service exceeded .y expectations. Service writer was excellent. More

I had a major mechanical warning light and by vehicle would not accelerate. I was on a tight travel schedule 300 miles from home. Dealers service writer expedited the part from inventory and the replacem would not accelerate. I was on a tight travel schedule 300 miles from home. Dealers service writer expedited the part from inventory and the replacement of a throttle body and got me back in my car the next morning to resume my trip. My travel schedule stayed on track and my rental car costs were minimal due to her help getting my car repaired More