Shottenkirk Ford Granbury - Service Center

Service writer Tyler was great. Listened, got me in and out in very timely manner. Listened, got me in and out in very timely manner. More

The new valet vehicle pick up and drop off is outstanding! My truck needed to be serviced, state inspected, and a spare key made. They took care of everything and I never left the house. outstanding! My truck needed to be serviced, state inspected, and a spare key made. They took care of everything and I never left the house. More

They're trying to get past their previous reputation of xxxxxxx at customer service. Today they took care of a recall item for me in about an hour as they said they would. Will try them again for any futur xxxxxxx at customer service. Today they took care of a recall item for me in about an hour as they said they would. Will try them again for any future work. The jury's still out but they did make a sincere effort. More

Great job! Employees were very helpful and kind! Got my truck right in and done fast Employees were very helpful and kind! Got my truck right in and done fast More

My car was serviced in a timely manner and the cost was within my budget. within my budget. More

Shottenkirk Ford of Granbury did an amazing job of getting my car in and out of the service. They were very informative as to the progress of the work being done. getting my car in and out of the service. They were very informative as to the progress of the work being done. More

Excellent service. Purchased my vehicle and continue to get it serviced here. Wonderful experience and friendly staff. Purchased my vehicle and continue to get it serviced here. Wonderful experience and friendly staff. More

I have had various vehicles serviced here on a few occasions and I can honestly say that they have NEVER filled my washer fluid reservoir. This time that was no different but they did manage to leav occasions and I can honestly say that they have NEVER filled my washer fluid reservoir. This time that was no different but they did manage to leave greasy smudges all over the place. xxxx poor service. More

Friendly, professionally, appointment was honored and the vehicle was ready in a reasonable amount of time vehicle was ready in a reasonable amount of time More

I needed tires but had no appointment. They not only worked me in, but also found a great deal for me on 4 tires. The service time was decent, and the staff was very friendly and helpful. They not only worked me in, but also found a great deal for me on 4 tires. The service time was decent, and the staff was very friendly and helpful. The waiting area was great with fresh coffee and a snack area. The great lady who checked me out was awesome. Hang on to her. All-in-all a great experience. More