Shottenkirk Ford Granbury - Service Center

Had a transmission recall when I got it back it was hard shifting from 1st to 2nd. They are not willing to work with me to get it fixed. They said that I needed a new transmission $6600. It was a recall fro shifting from 1st to 2nd. They are not willing to work with me to get it fixed. They said that I needed a new transmission $6600. It was a recall from Ford Ford should replace the transmission And they’re not helping me with it. I wouldn’t recommend this place to anyone. More

They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well. questions during the process and they explain it to me without getting bother. Very kind people and good team as well. More

Got excellent service. Got truck in same day and they were able to repair and deliver it back to me Got truck in same day and they were able to repair and deliver it back to me More

Nice, and friendly staff. Honest and transparent, had no issues while car was being looked at and repaired Honest and transparent, had no issues while car was being looked at and repaired More

Quick service, nice techs and an overall easy process made the experience great, I didn't wait long with an appointment and had a positive experience made the experience great, I didn't wait long with an appointment and had a positive experience More

The service department here does a great job at getting you in and out. They are friendly and helpful. you in and out. They are friendly and helpful. More

Great customer service and care. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. More

The service was great! Short wait time and very attentive workers! Will be back for more services! Short wait time and very attentive workers! Will be back for more services! More

Picking up my truck & bring it back is Great for the vehicle owner. For someone that really doesn’t have time it is truly a brilliant idea. vehicle owner. For someone that really doesn’t have time it is truly a brilliant idea. More

It was easy and convenient to schedule an appointment. Everyone is very polite and customer oriented. They explained what needed to be done and what the expense would be. Everyone is very polite and customer oriented. They explained what needed to be done and what the expense would be. More