Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
Contact Dealership

4950 E US Hwy 377

Granbury, TX

76049

Directions

By Type

Showing 1,252 reviews

October 08, 2024

Friendly and quick brake job. Thanks for the ride back to my house in Granbury. More

by CMor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 08, 2024

Amazing job! They went above and beyond to get my car in and out in a timely manner with no problems! More

by katienlauren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holtzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Marler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 08, 2024

Went in w/o an appointment. Was greeted nicely and they took my vehicle in and made repairs in a timely manner at a decent price. More

by DWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 07, 2024

Friendly helpful employees. Convenient location. Was able to make an appointment sooner than other dealerships and they even came and picked up my car and brought it back to me. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Shottenkirk Ford Granbury responded

Marlene, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 07, 2024

Matt in service was very helpful and kept me informed throughout the process. They were able to take me home and deliver the car to me when it was done. Everyone was very friendly. More

by Cathy Reidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy the front receptionist took me home. Ty!
Report | Print
Oct 08, 2024 -

Shottenkirk Ford Granbury responded

Cathy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 07, 2024

Kristen was the absolute best! She came to my work and fixed the recalls. She was so attentive and even talked about all of your services your offer! It’s the first good experience More

by K Threadgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Bazan
Report | Print
Oct 08, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 05, 2024

They did exactly what they promised and they delivered my vehicle to my house. Awesome job More

by daygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2024

Everyone at the dealership was very courteous and knowledgeable. The valet service was especially convenient - brought me home while the Explorer was being worked on and then delivered it to my house More

by msum212
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Smalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 03, 2024

The dealer was prompt, friendly, professional and courteous. The price was as fair and the work was completed within one hour while I waited. More

by dwag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 02, 2024

Friendly fast service, thanks Matt got me in quickly and was very helpful to me. More

by TEENARTH1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jewett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

1
...
6
7
8
...
126