Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shottenkirk Ford Granbury
Granbury, TX
1,252 Reviews
Welcome to Shottenkirk Ford Granbury
When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,252 reviews
October 14, 2024
Had friendly service. I would recommend going here. They had good communication throughout the process. I would recommend going here. They had good communication throughout the process. More
by jkwjulie
Verified Customer
October 13, 2024
Terrible communications from service department. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. Don’t know who Katie is. Couldn’t even put air in the tires to clear the low pressure alert before returning it after over 2 weeks. More
by CMD
Employees Worked With
October 12, 2024
Our S U V returned after not that great a detail on back & windows areas. & windows areas. More
by minniearnold3
Employees Worked With
October 12, 2024
Good experience. No pressure which I like. Gave me time to think without interruptions. One misunderstanding but they corrected immediately. Overall 5 star. Will reco No pressure which I like. Gave me time to think without interruptions. One misunderstanding but they corrected immediately. Overall 5 star. Will recommend to family and friends. More
by ttj53
Employees Worked With
October 12, 2024
Nice folks, good pricing on the used vehicle I purchased. Be prepared for the usual sales process. Be prepared for the usual sales process. More
by RBDWYER6
Employees Worked With
October 10, 2024
They listened to my concerns. Great communication and they were able to get my car fixed in a timely manner. Great communication and they were able to get my car fixed in a timely manner. More
by ASHLEYNOE09
Employees Worked With
October 10, 2024
Came in to the dealership with an almost 30-year-old Honda and was treated like I bought a brand new car from them. The service department was amazing!!! I will be returning with all of my vehicles Honda and was treated like I bought a brand new car from them. The service department was amazing!!! I will be returning with all of my vehicles More
by MrRowell
October 10, 2024
I went for service to have my horn replaced. It was covered under my warranty and they had me out in no time. The service department was professional and courteous, as it has been every time I'v It was covered under my warranty and they had me out in no time. The service department was professional and courteous, as it has been every time I've visited. More
by Danointed1
Employees Worked With
October 10, 2024
Great job as always! Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowled Especially since your internet was down and out of your control. While I never visually or audibly spoke with Melissa there were plenty who acknowledged me, helped keep me informed and got me serviced in a timely manner. More
by TJ Hall
October 09, 2024
They drove a hard bargain but we got it done. Your retailers need a lot of work but it was late in the afternoon so I'll give them a slight pass. Your retailers need a lot of work but it was late in the afternoon so I'll give them a slight pass. More
by AO Chief
