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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,248 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,248 reviews

September 13, 2023

The salesman was not pushy, and was very understanding. I appreciate how the dealership let me do my thing during the financing process. I appreciate how I was treated and all. Thank you for a great experi More

by Jose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Green
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Sep 14, 2023 -

Shottenkirk Ford Granbury responded

Jose, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 12, 2023

Fast friendly great service. Dealership was clean and comfortable to wait. Service was preformed as expected More

by april.dreher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
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Sep 13, 2023 -

Shottenkirk Ford Granbury responded

april.dreher, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 11, 2023

Came in to have an axle seal replaced. After my initial inspection the leak does appear to be gone. I will check again when I do my next oil change and will update the review if it starts More

by mcljm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
Report | Print
Sep 12, 2023 -

Shottenkirk Ford Granbury responded

mcljm21, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 11, 2023

Excellent they know what they where doing good price range . helped me out looking for what I was looking for . More

by ALEJANDROARREOLA672
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gustafson
Report | Print
Sep 11, 2023 -

Shottenkirk Ford Granbury responded

ALEJANDROARREOLA672, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 11, 2023

Sorry it’s been many Lite’s…I meant nite’s since y’all serviced my company truck but from the service person who took care of it, if I remember his name? I think it was Randy (Good man y’all have there.) More

by Voyager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
Report | Print
Sep 12, 2023 -

Shottenkirk Ford Granbury responded

Voyager, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 10, 2023

Wendell was very personable and knowledgeable about our service needs. He made sure to keep us in the loop! More

by debmorris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
Report | Print
Sep 11, 2023 -

Shottenkirk Ford Granbury responded

debmorris23, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 10, 2023

Everyone was very nice and ready to help us with our concerns on the truck! More

by JUSTIN.COCKERELL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
Report | Print
Sep 11, 2023 -

Shottenkirk Ford Granbury responded

JUSTIN.COCKERELL19, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 10, 2023

Wendell was awesome! He worked me in although I did not have an appointment as I was traveling from out of town! The service bay was clean and organized and staff were ni More

by Rkosquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
Report | Print
Sep 11, 2023 -

Rkosquare responded

Thank you Wendell!

September 10, 2023

Melissa took personal interest in getting our truck fixed and back to us. She kept us informed of the progress of parts and time to do the repairs. More

by EDIESHACK54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Shottenkirk Ford Granbury responded

EDIESHACK54, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 08, 2023

Good service, shuttle was good, detail was great! Oil change and tire rotation was done. More

by dgmcclendon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
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Sep 11, 2023 -

Shottenkirk Ford Granbury responded

dgmcclendon48, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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