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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,252 reviews

November 02, 2023

Friendly staff. Very knowledgeable. Financing person explained all my questions and concerns. I will highly recommend you to all of my friends and colleagues Tak More

by brianjmaderak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Shottenkirk Ford Granbury responded

brianjmaderak, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

November 01, 2023

Everyone that I encountered during my car buying experience was kind and courteous, they were very knowledgeable and efficient. I had my car within two hours of walking through the door. It was a no More

by Michelle M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Tom, Serena, and Wendell
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Nov 02, 2023 -

Shottenkirk Ford Granbury responded

Michelle M, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 31, 2023

Melissa was great, kept me updated on my truck and made sure all of my questions were answered. More

by p2gtransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Baker
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Nov 01, 2023 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 31, 2023

Wendell went above and beyond in fixing our third back break light. Wendell always keeps me well informed when any of my cars are in for service. More

by roxanne.valdez1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
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Nov 01, 2023 -

Shottenkirk Ford Granbury responded

roxanne.valdez1960, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 31, 2023

Beau, Doyle and Randy took great care to make sure I was happy w/ purchase. More

by King Ranch 2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena in Credit and Randy in Service were awesome. , Doyle Maynard
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Oct 31, 2023 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 30, 2023

The service and updates were exceptional and will return to this dealership for any additional service needed More

by Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makaylynn Davis
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Oct 31, 2023 -

Shottenkirk Ford Granbury responded

Mae, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 30, 2023

Bought two Ford f150s 8n the last couple months. Usually don't like going to a dealership. Too much high pressure sales both in service and sales. Have not had that problem here. They .. mostly Mel More

by Mdb462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 29, 2023

Will was very helpful and went the extra mile to make sure I would find the car I wanted! He is a great addition to your sales team! More

by Al
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will was very helpful and went the extra mile to make sure I would find the car I wanted! He is a great addition to your sales team!
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Oct 31, 2023 -

Shottenkirk Ford Granbury responded

Al, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 29, 2023

They have a bad reputation. We had problems getting our car into service earlier in the year. They wanted to keep the car until they got to it & had no understanding that is our More

by mebradley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coleman Atwood
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Oct 31, 2023 -

Shottenkirk Ford Granbury responded

mebradley, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

October 29, 2023

Natalie was extremely helpful and accommodating. She worked hard to get the service completed quickly and arranged rental car for me. She communicated well. More

by mconnally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
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Oct 31, 2023 -

Shottenkirk Ford Granbury responded

mconnally, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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