Shottenkirk Ford Granbury

Very positive experience with the sales rep, Keegan. He was helpful and honest through my buying experience. He was helpful and honest through my buying experience. More

Service is always there when I'm need them We have to schedule an appointment. Time is good. Always do what they say. schedule an appointment. Time is good. Always do what they say. More

Were able to help resolve a long standing issue between several dealerships and our warranty repairs. Repaired and offered service on our vehicle that went above what they had to do! several dealerships and our warranty repairs. Repaired and offered service on our vehicle that went above what they had to do! More

I was very satisfied with the service to my vehicle. I had to have my rear brakes replaced. Randy my service advisor actually called me to let me know that my rotors needed to be replaced and then estim I had to have my rear brakes replaced. Randy my service advisor actually called me to let me know that my rotors needed to be replaced and then estimated when I would get my car back. Randy then called me back to advise that they would suggest I get a front end alignment. As long as they've been servicing my vehicle it had never had one. So I accepted his recommendation on that also. While I had my vehicle scheduled I also had them do a full detail on my car. It smells brand new and it looks wonderful. I'm very happy with Randy and I love Kathy at the checkout . I wouldn't go to any other dealer. They not only took me home but they also picked me up to bring me back to the dealership. Customer service is very important to them and it shows More

Friendly staff. Very knowledgeable. Financing person explained all my questions and concerns. I will highly recommend you to all of my friends and colleagues Tak Very knowledgeable. Financing person explained all my questions and concerns. I will highly recommend you to all of my friends and colleagues Take care Brian More

Very easy to work with. Natalie Hespe took good care of us and made sure that the problem with our truck was fixed. She kept us updated as to the status of part orders. Woul Natalie Hespe took good care of us and made sure that the problem with our truck was fixed. She kept us updated as to the status of part orders. Would definitely recommend this dealership to our family and friends. More

The service was great the only bad thing was the wait to have the work done. Needed to have a tire patched took over 2 hours. have the work done. Needed to have a tire patched took over 2 hours. More

Everyone that I encountered during my car buying experience was kind and courteous, they were very knowledgeable and efficient. I had my car within two hours of walking through the door. It was a no experience was kind and courteous, they were very knowledgeable and efficient. I had my car within two hours of walking through the door. It was a no hassle experience. I will definitely recommend Schottenkirk Ford to my friends and family. Special thanks to Austin, Tom, Serena, and Wendell More

Wendell went above and beyond in fixing our third back break light. Wendell always keeps me well informed when any of my cars are in for service. break light. Wendell always keeps me well informed when any of my cars are in for service. More

Beau, Doyle and Randy took great care to make sure I was happy w/ purchase. happy w/ purchase. More