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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,252 reviews

December 09, 2023

Wendell and the team went above and beyond for helping me get my van back on the road! When will even called the Ford dealership in California to determine if a new transmission filter had been installed pre More

by keith_life
Recommend Dealer
Yes
Employees Worked With
Wendell Gray, Wendell Gray
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Dec 10, 2023 -

Shottenkirk Ford Granbury responded

keith, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 09, 2023

Great customer service and car service Love the courtesy van including the driver Henry and delivery of my vehicle back to my home since I am disabled. More

by rallen1955
Recommend Dealer
Yes
Employees Worked With
Natalie
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Dec 10, 2023 -

Shottenkirk Ford Granbury responded

rallen, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 09, 2023

Very pleased She was friendly, professional and very helpful. Will not hesitate to go back for service More

by kmstepper18
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates
Report | Print
Dec 10, 2023 -

Shottenkirk Ford Granbury responded

kmstepper, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 08, 2023

They were professional and friendly, the work performed was reasonable and done extremely well. Very pleased More

by Kdestep55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray
Report | Print
Dec 10, 2023 -

Shottenkirk Ford Granbury responded

Kdestep, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

December 07, 2023

Shottenkirk Ford service is always excellent. Even short staffed their attention to all customers is outstanding. More

by pwmayeux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
Report | Print
Dec 10, 2023 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

December 07, 2023

The overall is good. The truck I bought has no rear matting. The truck has too dark windshield tint. More

by Chris
Recommend Dealer
No
Employees Worked With
3
Report | Print
Dec 10, 2023 -

Shottenkirk Ford Granbury responded

Chris, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

December 07, 2023

Excellent service, they were ready for the Maverick when l drove in, all work very well done???? More

by MARYPIERREPOPPEK
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates
Report | Print
Dec 07, 2023 -

Shottenkirk Ford Granbury responded

MARYPIERREPOPPEK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

December 07, 2023

Excellent service. Got the top working properly. ???? What more is there to say??? Excellent service More

by Ken_turpin
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates
Report | Print
Dec 10, 2023 -

Shottenkirk Ford Granbury responded

Ken, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

December 06, 2023

Excellent service! Informed every step of the way! Went above and beyond! Will definitely use again. More

by melissa13.md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
Report | Print
Dec 07, 2023 -

Shottenkirk Ford Granbury responded

melissa, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

December 06, 2023

It was great and all my questions and concerns were responded. Ryan was undoubtedly amazing More

by SALES@EAGLESTONESUPPLY.COM
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson, Ryan Hudson
Report | Print
Dec 07, 2023 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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