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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,249 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,249 reviews

January 23, 2024

Worked with Kat Bromlee. Very professional and patient. 1st car sale at Shorrenkirk Ford for her. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Brockman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat Bromlee, Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
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Jan 24, 2024 -

Shottenkirk Ford Granbury responded

George, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 23, 2024

They went out of their way to help me out. I have a fleet vehicle that a lot of dealerships will not touch. I will keep using them and send anyone their way for good service. More

by Jgavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

January 21, 2024

vvverycurtious professional concern re ed thnx! timely helpful cute enjoyed the ride trans better STOP!! More

by BATESROGER191
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates
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Jan 25, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

January 21, 2024

My salesman was awesome. Other than that management and the finance were rude to the point we felt like we were being treated like criminals for bringing a dealer check from More

by TexasIsAPrivilege
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Collin Baker
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Jan 25, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

January 20, 2024

Charles and the whole team was nothing short of fantastic. This is my second purchase with Shottenkirk and would have no reservations about recommending them. More

by AO Chief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Brockman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis, Collin Baker
Report | Print
Jan 28, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 20, 2024

Wendell is always pleasant to work with. His knowledge of the service work recommended or needed is helpful and honest. More

by JEFF@FRISCOFLOORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray
Report | Print
Jan 28, 2024 -

Shottenkirk Ford Granbury responded

JEFF, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

January 19, 2024

They got me in pretty quick and they checked everything out and changed my oil and rotated my tires! It passed all the tests that they did on the car! They were very thorough! It took about 1 hour from sta More

by Terri McDonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Shottenkirk Ford Granbury responded

Terri, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 15, 2024

Overall, the experience was good I was only there to get a key cut and programmed, nothing else. More

by teperry43
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson, Ryan Hudson
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Jan 16, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

January 13, 2024

The service was just fine. Nothing more to say It's was fine and good service. That 6 words!!!!!! More

by jenniferrhr
Recommend Dealer
Yes
Employees Worked With
Wendell Gray, Wendell Gray
Report | Print
Jan 16, 2024 -

Shottenkirk Ford Granbury responded

jennifer, thank you for sharing your experience with us. We appreciate your feedback!

January 13, 2024

Professional service advisors and they have never tried to push an upsale. They have always been very helpful and knowledgeable. More

by Inspdanw
Recommend Dealer
Yes
Report | Print
Jan 16, 2024 -

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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