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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,252 reviews

March 08, 2024

Matt is the best! Excellent service! Charles Brockman is the most amazing sales guy! Highly recommend Shottenkirk. More

by debbietx07
Recommend Dealer
Yes
Employees Worked With
Charles Brockman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service
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Mar 08, 2024 -

Shottenkirk Ford Granbury responded

debbie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 07, 2024

I have had good service in times past with frequent updates on the status of my vehicles service! This time I did not receive frequent updates like before! More

by Rod
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 07, 2024 -

Shottenkirk Ford Granbury responded

Rod, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 06, 2024

This is my second vehicle to be bought from ShottenKirk. I drive over 3 hours to shop there. More

by lwoerner97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau Surratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 06, 2024

Prompt, efficient service Prompt, efficient service. Friendly service and checkout was fast. Only issue was no car wash. No one even mentioned it. More

by MARILYNLUPE
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cates
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Mar 07, 2024 -

Shottenkirk Ford Granbury responded

MARILYN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Granbury

March 06, 2024

Kat found my daughter her dream car and made it a breeze. She's amazing. Would highly recommend Kat More

by Blc79b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat Brownlee
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Mar 06, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 05, 2024

Matt Jewett is an awesome service advisor and would recommend using him to everyone I know! More

by katienlauren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jewett
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Mar 06, 2024 -

Shottenkirk Ford Granbury responded

katien, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 01, 2024

Service writer Tyler is top notch and went above and beyond to communicate with me throughout the service process. The service went smooth and without issues. Great job. More

by Dennis.ruhmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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March 01, 2024

Love this Dealership. Down to earth staff throughout from Sales, Service, Parts. They are genuine people to work with. They really care for their customers. More

by QC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Baker
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February 29, 2024

Made an appointment for Monday at noon my vehicle never made it to get repaired had to pick it Wednesday late afternoon couldn’t wait any longer. More

by GBRADDY2003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
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February 27, 2024

Excellent service with quick turn around. Service personally and HR personally were extremely courteous. Super service all around! More

by Iris Fuqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna
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Feb 27, 2024 -

Shottenkirk Ford Granbury responded

Iris, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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