Shottenkirk Desert Lexus
Cathedral City, CA
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Very professional service and my concerns have always been addressed over the past 6 years I have lived in the Desert been addressed over the past 6 years I have lived in the Desert More
This is a fabulous dealership and car repair center to begin with. Things improved 1000% with their new general manager. We travel 48 miles just to get to their business location. Distance means nothing w begin with. Things improved 1000% with their new general manager. We travel 48 miles just to get to their business location. Distance means nothing when you want the job done right the first time. Our service writer Josh is a fine gentleman. Everyone at this establishment are both courteous and extremely helpful. We HIGHLY recommend Shottenkirk Desert Lexus! More
Superb service. Both the service advisor Joshua and the mechanic Chris are Superb! They are Curtesy, professional, patiently and problems solvers. Joshua was payi Both the service advisor Joshua and the mechanic Chris are Superb! They are Curtesy, professional, patiently and problems solvers. Joshua was paying attention to all my concerns and took notes carefully. The mechanic Chris not only service the car but also offered to do a test drive with me to make sure there is no more problems. Chris also explained to me patiently what was the problem and showing me patiently how to use the Lexus connection service properly. Thank you so much for the superb service. Will definitely recommend Shottenkirk Desert Lexus to friends and family.. More
Everything is pristine and first class. That said, their service costs seem to be somewhat higher than I’m accustomed to paying at other dealerships. That said, their service costs seem to be somewhat higher than I’m accustomed to paying at other dealerships. More
I am so impressed with the people that work at Desert Lexus. Santos, in Service, welcomed me and I knew I was at the Best Place to have my car repaired. He was so friendly and I was so glad I had towe Lexus. Santos, in Service, welcomed me and I knew I was at the Best Place to have my car repaired. He was so friendly and I was so glad I had towed my car from an atrocious repair shop to Desert Lexus. Of course, in my opinion, Desert Lexus has the Top Service Writer. His name Is Christian. He has been so nice on the phone, explaining the extensive work that was needed on my car. I trust his Service Department and respect Christian to take care of the necessary work on my car. I will always return to Desert Lexus if I need anything in the future. More
Consistently awesome service and the work is done exceptionally and the car is always delivered when promised. Joshua Aldana is an outstanding service writer. Highly recommend the dealership and Josh exceptionally and the car is always delivered when promised. Joshua Aldana is an outstanding service writer. Highly recommend the dealership and Joshua. More
Employees were friendly and made it an easy and quick process to buy my first car. process to buy my first car. More
Joshua was a great service advisor, he helps maintain my vehicle here at ShottenKirk lexus and he is very knowledgeable and reliable about the work he recommends on my vehicle and always takes care of me ,h vehicle here at ShottenKirk lexus and he is very knowledgeable and reliable about the work he recommends on my vehicle and always takes care of me ,he will always get my services More
Prompt service knowledge staff and car promised time was meet. Cost as described and comparable pricing. Clean neat waiting room and bathroom. Felt very home like, not an industrial complex. . meet. Cost as described and comparable pricing. Clean neat waiting room and bathroom. Felt very home like, not an industrial complex. . More
