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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,973 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,973 reviews

September 28, 2024

Kevin is awesome. I went in for an alignment and got in and out fast. More

by TPowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin English
Sep 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 28, 2024

So this is the 2nd time I've given this service center a chance and both times have failed me. This time, All lids for fluids either not closed or not closed properly. Guessing they don't fill windshield More

by mata0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

September 27, 2024

i have called multiple times to get a check list on my new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone cal More

by snabors
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Couturier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Bantu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Seay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Garrett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Chikonyora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Thurber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rayna Lagda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

September 26, 2024

My sales consultant Quinn was very personable and helpful in helping us meet all of our needs during the visit. Very appreciative for the experience with him. More

by marrisajazzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn
Sep 27, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 26, 2024

Excellent attention to me with extra attention to my questions, requests and guidance thru the process of trading in my car and arranging finance for the balance on my purchase. All the staff are friend More

by rlbruce46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Thurber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayna Lagda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 23, 2024

I went in for an oil change and I was out of there within forty minutes. All my questions were answered. More

by txtulip77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Thank you so much for your service. She was so nice and kindly care enough to everything what I needed. More

by dawitc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 23, 2024

While we had some communication issues at first I must say that Jeff stepped up to the plate and made sure that my vehicle was properly addressed and kept me posted on both cost and progress as it changed More

by bszherrmann4349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 23, 2024

Jeff is always awesome, quick and communicates well. Whenever I need anything I know I can count on Jeff and his team to take care of me More

by davis.pidadrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Davis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 22, 2024

Ryke helped me get into an amazing truck at an amazing price! The experience was quick, honest and smooth! More

by jennifer.waldron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jennifer, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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