Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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So this is the 2nd time I've given this service center a chance and both times have failed me. This time, All lids for fluids either not closed or not closed properly. Guessing they don't fill windshield chance and both times have failed me. This time, All lids for fluids either not closed or not closed properly. Guessing they don't fill windshield washer fluid anymore. All this just for an oil change. The service center lady was really nice. That's about it. Waiting for my engine to cool down to check the oil level. Will update review if need be.. More
i have called multiple times to get a check list on my new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone cal new purchase taken care of an have yet to receive an answer. i guess that is what happens when you pay cash. An answer would be good or a phone call. i cant rate pepole because no one has worked with me yet. I dont remember the names of the ones i spoke with. They should have my name More
My sales consultant Quinn was very personable and helpful in helping us meet all of our needs during the visit. Very appreciative for the experience with him. in helping us meet all of our needs during the visit. Very appreciative for the experience with him. More
Excellent attention to me with extra attention to my questions, requests and guidance thru the process of trading in my car and arranging finance for the balance on my purchase. All the staff are friend questions, requests and guidance thru the process of trading in my car and arranging finance for the balance on my purchase. All the staff are friendly and easy to talk with. The dealership is fairly far from home but they are worth it. More
I went in for an oil change and I was out of there within forty minutes. All my questions were answered. forty minutes. All my questions were answered. More
Thank you so much for your service. She was so nice and kindly care enough to everything what I needed. She was so nice and kindly care enough to everything what I needed. More
While we had some communication issues at first I must say that Jeff stepped up to the plate and made sure that my vehicle was properly addressed and kept me posted on both cost and progress as it changed say that Jeff stepped up to the plate and made sure that my vehicle was properly addressed and kept me posted on both cost and progress as it changed. I cannot state how important that not only reliable and trustworthy work is when you drop a vehicle off but the value of communication between the service advisors, techs, and customers is. It will be a pleasure to return to this dealership for any future work on my Jeep. I don't recall the parts representative was but I called in advance to make sure parts were available and he took the time to verify what was. What was not I had time to order in and bring with me to the appointment. Great coordination overall. More
Jeff is always awesome, quick and communicates well. Whenever I need anything I know I can count on Jeff and his team to take care of me Whenever I need anything I know I can count on Jeff and his team to take care of me More
Ryke helped me get into an amazing truck at an amazing price! The experience was quick, honest and smooth! price! The experience was quick, honest and smooth! More