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Jordyn Runte
Refer Me
Jordyn Runte
Service Advisor
Shottenkirk Chrysler Dodge Jeep Ram Prosper
2550 W University Dr
Prosper, TX 75078
45 Reviews
45 Reviews
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45 Reviews of Jordyn Runte
Verified Customer
Helpful 
May 25, 2024
1) Texting is not a good way to covey specific information about car repair. A real phone conversation is needed. 2) Have someone bring the car to the customer at the service bay and don’t make t information about car repair. A real phone conversation is needed. 2) Have someone bring the car to the customer at the service bay and don’t make them walk to find Thor car in the parking lot. 3) under previous management there was no fee for using a CC to pay. 4) Having a “convenience fee” to n tolls is one thing…having my convenience fee be 110% of the actual tolls is outrageous and an abuse of your customers. I have bought 3 Jeeps, I am not buying a fourth from…not from this dealership. Your Service is abysmal! More
by jva845
May 22, 2024
Dealership is clean, Jordyn addressed me on the drive, and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and bein and kept me updated daily on the status of my vehicle. Not to mention the technicians craftsmen ship, my truck doesn’t fit in there car wash and being a diesel it can difficult to it clean, he went ahead and gave my engine bay a dust off and all areas of work done, you could tell had been wiped down and cleaned. More
by efernandez3rd
May 10, 2024
Austin did a great job keeping me informed and walking me through what to expect during the process of having a warranty item replaced. I would recommend these guys to anyone looking to have any service through what to expect during the process of having a warranty item replaced. I would recommend these guys to anyone looking to have any service done. More
by cdmclemore
Other Employees Tagged: Austin Scott
May 08, 2024
My service writer quit , Jordyn took over and it was seemless. She got the tech on track and communicated to me what was going on seemless. She got the tech on track and communicated to me what was going on More
by jamesmgrisham
Other Employees Tagged: Chris Blackwood
May 03, 2024
My only issue is that Jeep needs to be a little more understanding when it comes to mods on the vehicles and warranty. I understand the whole factory warranty policies process, but to make a vehicle tha understanding when it comes to mods on the vehicles and warranty. I understand the whole factory warranty policies process, but to make a vehicle that has a huge aftermarket capability and claim out of warranty when there is a none manufacturer issue hurt the brand! Harley Davidson navigates this and so can Jeep! More
by Justin mccarthy
May 03, 2024
Very friendly, great customer service, easy to work with, knowledgable, got introduced to everyone, highly recommend this dealership. knowledgable, got introduced to everyone, highly recommend this dealership. More
by k_lee_texas
Other Employees Tagged: Michael Couturier, Brendon Roggendorf, Bryce Nightengale, Bijon Parker
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