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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,972 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,972 reviews

March 08, 2024

Fred did a great job getting all my questions answered. He never answered a question that he wasn’t sure of. He took the time to find out and get back with me. More

by Txmex424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Stevens
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Mar 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 08, 2024

Lacey Skelton and Shottenkirk CDJR have been very helpful and responsive. They provided updates throughout the service process and answered all of my questions thoroughly with great professionalism. More

by krspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Mar 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 08, 2024

It was a great experience! All were very informative and on top of things! Thank you! More

by hairbyharlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greggory Mccoy, Bryce Nightengale
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Mar 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 08, 2024

Mr. Bantu was exceptional to work with. His knowledge of the car was top tier and he also had great customer service. More

by allydodoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaVaghn Andrews, Greggory Mccoy
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Mar 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ally, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 07, 2024

Great service over all. Had my oil changed and tire rotations as well. Also just wanted to check and see numbers if I was to trade my truck, sales rep was very helpful. More

by Edson Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Blackwood, Lee Hall, Brice Phillips
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Mar 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Edson, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 06, 2024

Great communication while I was in the facility and over email/text. Made everything easy to understand. More

by thejohnnyking17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
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Mar 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 05, 2024

Not very prompt with service updates. The parts that were ordered under my name was given to another customer so that pushed my wait time out longer. I had a windshield wiper motor replac More

by larry.tidwell42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Kingsley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

larry, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

March 04, 2024

This dealership has the worst communication I have ever seen. Not only do they not contact you for updates on your vehicle, but when you call the dealership, you will never speak to someone directly. You w More

by glajr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice Phillips
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Mar 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Chrysler Dodge Jeep Ram Prosper and ask for one of our managers.

March 04, 2024

Great team of sales and service people. Very helpful, didn’t try to sell me something I didn’t want. Their follow-up was fantastic. Look forward to working with them in the future.. More

by oharemg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Master, 5 star. Very knowledgeable and extremely helpful., Bryce Nightengale
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Mar 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 03, 2024

Lacey Skelton was very helpful and made sure my vehicle was maintenance that same day!! More

by Abraham D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Mar 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Abraham, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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