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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,972 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,972 reviews

April 14, 2024

We had the best car buying experience. Trey was our salesman and Bryce was our finance guy. They each walked us through each step, answered all the questions and showed us the new jeep exp More

by angiecrrll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Nightengale
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Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

angie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 13, 2024

Everyone at the dealership was so nice and helpful! It made the car buying process a breeze. More

by kristina.mcclellan12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kristina, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 13, 2024

Friendly staff. Easy to check-in. Cody was my service advisor and did a great job keeping me informed. Came in for an oil change and a warranty replacement on the au More

by stefan.sieradzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

stefan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 12, 2024

Title: "Shottenkirk Prosper CJDR: A Monument to Deception" My experience with Shottenkirk Prosper CJDR can be summed up in one word: appalling. I purchased a Ford F150 Platinum from this dealers More

by BEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Bantu
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

Jun 06, 2024 -

BEW responded

A manager at Shottenkirk reached out to me to understand what happened. I told him the complete story, and he said he was going to get with the new GM and get back to me in a few days. That was back in April. He also mentioned they were on their third new management change, and the dealership has only been open for a couple of years. Since then, I have taken my truck to a body shop to be repainted. According to the body shop, the truck was in a major accident, and whoever did the repairs used a lot of bondo and weld it. This is very costly, and it comes out of my pocket with NO assistance from this crappy snake oil dealership. If you are on your third management change, then the problem is with the xxx owner! Again I would strongly advise anyone considering doing business with them to look elsewhere unless they have a penchant for being swindled and lied to. Save yourself the headache and avoid this den of dishonesty at all costs, no matter how many management changes they have you get the same results!

April 11, 2024

They took all the time needed to make things happen for me. Fred is the man! The whole shottinkirk team is phenomenal and will always be my people to go get future vehicles! More

by wade.horton10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
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Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

wade, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper !

April 11, 2024

Bought a vehicle,and they delivered, tire went flat an hour later, no tool to change tire. They left me high and dry and will not return calls. Could not find anyone who has the tool to change tire. Buyer More

by Louise.christine.middleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith, another of promises that he cannot backup.
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Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Louise, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

April 11, 2024

My previous experience was not the best. Lacy did a fantastic job with her customer service. We will consider coming back now. More

by robnharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy
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Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 10, 2024

Everyone was really nice and helpful when I purchased my car. And it’s a great location ! More

by Suarez.jennifer16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Kelly, Greggory Mccoy, Bijon Parker
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Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Suarez, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper !

April 09, 2024

These are some great people! Amazing communication! I will always bring my car back here! Important for great service More

by oldjack3218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips
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Apr 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 09, 2024

Great exlerience at this dealership. Jordyn was easy to work with, a great communicator as well. More

by luigi2668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

luigi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prospe. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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