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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

April 25, 2024

Up charge on a debit card is xx! Said they were going to wash car but did not. More

by crowderkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Apr 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

April 23, 2024

Every visit I've had at the dealership has went very smoothly. The service reps have been great to work with. Very polite and helpful! More

by dmellott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 23, 2024

I had a great experience at Shottenkirk. My salesman Rob has continued great service after delivery of the car. More

by ANGELA.SPARKS66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ANGELA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 22, 2024

Great dealership experience. Would reccomend to friends and family. Lacey was a great help to me. More

by pedrocabrera89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 20, 2024

Good services, a Little complícate to have a coffe, and missing a part for the recall. More

by jparroyave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 20, 2024

Jeff took care of the work I needed done. He was very communicative and quick service. More

by jesse.schradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Jesse, and thanks for the great feedback! We're very happy that Jeff was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 19, 2024

Friendly and personalized customer service, excellent inventory, conveniently located facility! Happy and satisfied with our overall experience! More

by heykuip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven was friendly and helpful…he’ll be a great addition to your staff!
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Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 18, 2024

Previous oil change took well over 2 hours, this time I called and asked if I needed to make an appointment and was told that I did not need an appointment and there was only 1 car ahead of me. I arrived i More

by xnlfgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 18, 2024

Service Technicians like Ryan Salinas always go the extra mile to ensure that my visit is stress free. I will always come here to have my car serviced. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Salinas
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Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 18, 2024

Great customer service and wonder service center that completely fixed our vehicle in less than 24 hours. More

by s_washington22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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